Internists, Infectious Disease Specialist (virus, bacteria, parasites)
27 years of experience
Video profile
Accepting new patients
275 7th Ave
Chelsea, New York, NY 10001
212-604-1701
Locations and availability (5)

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

3

Total Reviews

2

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.6666666666667 of 4 stars
Promptness:
  • Currently 3 of 4 stars
Courteous Staff:
  • Currently 2.3333333333333 of 4 stars
Accurate Diagnosis:
  • Currently 4 of 4 stars
Bedside Manner:
  • Currently 4 of 4 stars
Spends Time with Me:
  • Currently 4 of 4 stars
Follows Up After Visit:
  • Currently 4 of 4 stars
Average Wait: 15 minutes
  • Currently 1 of 4 stars
 |  Change Doctor Due to Nasty Staff  |  show details
Jun 6th, 2013

Don't get me wrong. Dr. Johnston is an EXCELLENT DOCTOR! She's like a walking and talking medical encyclopedia. On the other hand, her support staff in the front desk ARE JUST RUDE, UNPROFESSIONAL, AND UNFRIENDLY. If I were Dr. Johnston, I would recommend replacing all of them. Those individuals treat you like 3rd class citizens. What someone could do in less than 5 minutes takes them more than an hour. They sit there and chat about their personal life, gossip and say nasty things about patients, walk back and forth grabbing drinks, watching television, and refuses to help. Patients are NOT...I REPEAT...NOT...allowed to schedule their own appointments based on their schedule. It's either you take what they give you or shut up. If you ask 2 of the ladies on the corner to accommodate your schedule, they roll their eyes and tell you to wait. After 30 minutes, you're still waiting. Nearly an hour goes by, they call your name and hand you the appointment paper without acknowledging you. The medical assistants are the same... RUDE. They treat you like GARBAGE. they are very loud and love to gossip about patients. They are not ashamed at all. There's patients waiting in the waiting area. You can just hear every nasty gossip. I decided to change to a different office and doctor because I couldn't stand her staff. It's just very unfortunate!!!

Mark as Helpful  | 2 people found this helpful Report Abuse
  • Currently 4 of 4 stars
 |  A Superior Clinician  |  show details
by Dorene Spicer on Apr 11th, 2010

My statement speaks for itself I love Dr. Johnston.