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Went for an annual exam and she was in and out so fast no time for questions AND she forgot to do the breast exam. Bedside manner is non-existence.
Finally! I found an office with a staff, nurse practitioner and doctor who are friendly, direct, and interested in solving problems that every other doctor I've seen has just blown off. These gals have it going on and for any woman looking for real explanations for issues and really honest answers to your questions (and honest replies if they don't have the answer, OMG!)...LOOK NO FURTHER! Dr Barb and Eileen and the staff are amazing.
I have seen Dr. Van Eeckhout for over 9 years. I first saw her in Albuquerque where she practiced, then I followed her practice to Santa Fe, because my husband and I felt she gave such good care. My husband and I had a very difficult pregnancy and I was in and out of the hospital. We will never forget when we were in the hospital during the Christmas holidays and Dr. Van Eeckhout came to our room on Christmas Eve, to check on me as a patient as well as to check on my husband. For weeks she came by everyday and spent as much time as we needed her to. She answered all our questions and was always compassionate with her responses . My body would not accept my pregnancy and I became Very ill. Dr. Van Eeckhout did everything she could as well as consult specialist in and out of the state. She spent hours and hours helping me through the pregnancy. Unfortunately, we were not able to make it to term. Other physicians, like my primary doctor, have explained if I had not had the care I did with Dr. Van Eeckhout, I could of easily died myself because of how my body responded when I was pregnant. We are so grateful that she helped me to survive in order for me to now be a mom to two adoptive amazing little boys. I recently had a hysterecronomy that Dr. Van Eeckhout performed and again, she was and is answering all my questions. She took the time with me and my husband to make sure we understood everything involved. Her follow through is fantastic , she calls you right back and treats you with such respect. The office staff is great. Her mom is the office manager and has always helped us with billing or any other questions we have had. When I was pregnant she always would have kind and supportive words for me. The surgery scheduler is exceptional , she answered all my questions, even if I asked them twice!! She helped me find dates and times for surgery that worked for my family and my recoverary time away from work... The Medical assistant is always there with a smile and compassion. She is so helpful and I know when I tell her something, she has such a good line of communication with the doctor that the doctor always gets the information.... I would urge any women that wants to understand her body and what needs to happen for her medical care to go to Dr. Van Eeckhout. We have found her to be so knowledgable and caring through the years..
My experience in visiting the office of Dr Barbara Van Eeckhout has been exceptional. She is compassionate, understanding, smart, a true professional and an exceptional physician. She always exceeds my expectations with every visit. Dr Van Eeckhout always takes as much time as needed to answer all my questions and address all my concerns. She always calls me to report Laboratory results. Her diagnostic skills are exceptional. She discovered a thyroid condition that was not detected by my primary care doctor. The staff in her office are always polite. They are willing to schedule appointments that fit my needs. Dr Van Eeckhout is a marvelous physician. There is no one better to address woman health issues. .
As a patient of Dr Van Eeckhout since 2001 I have been extremely pleased and happy with the care she and her staff have provided. She or a member of her staff always call me with pertinent lab results---my wait time have varied but the stuff has always kept me appraised of the reason for the wait. I am a breast cancer survivor and Dr Van Eeckhout has been very supportive and careful with my continued care. She is the BEST!!!
What an exceptional Doctor! Dr. Van Eeckhout always answers my questions completely and makes me feel I am her only priority. When I have issues, she gives me all of my options, makes recommendations and explains why, then respects my choices. I have never had any of the issues cited below. Dr. Van Eeckhout is accessible; I have contacted her several times throughout the years with questions and never had a problem getting in touch with her. I have complete confidence in her care. I have recommended Dr. Van Eeckhout to many of my friends and family because she is outstanding.
WOW! After reading these horror reviews that only angry patients have written about Dr Van Eeckout and her staff makes me need to write and tell just how wonderful of an experience I have had with them. I have been with Dr Van Eeckout for many years and she and her NP who I also see have been nothing but kind and patient and very understanding to my needs. ALWAYS! I have never had any problems with making appointments or talking with the Dr or NP all you need to do is leave your name and phone number and a brief description of why you want them to call you back and its that easy. I still tell my friends and family to go see Dr. Van Eeckout :0)
Do not go to this doctor if you are on Medicare or expect professional treatment from her office staff. I was charged 3 times for the same procedure, charged despite the fact that I have Medicare supplement. The staff, which I suspect, is managed by her parents, could not explain the charges and sent me a confusing explanation about Medicare payments. When I asked the same question of 4 people, I received no answer to my question and was then told by Mary Van Eeckhout to find another doctor. This is patient abandonment. This is the worst treatment I have ever received from office personnel in my entire life. I suspect that the 3 charges were an attempt to make more money on a Medicare patient.
In checking out options for prenatal care, I had one visit to this office. I did not even meet the Dr., had a brief informational appointment with no exam, and then received an outrageous bill which the office claimed was a fair and going rate for starting new patient charts. I later heard from my midwife that the Dr. has the highest rate of C-sections in town as well. I'm relieved I chose elsewhere and don't recommend this Dr.
The doctor is difficult to reach. Her office screens access to the doctor. I recently asked for a follow up with the doctor directly to discuss specific test results. I was told the doctor did not make phone calls and that I could only talk to her Nurse Practictioner. Yet I am paying for MD services.
I'm a first time mom & my experience with this doctor has been HORRIBLE. I've literally left the office in tears. The doctor isn't caring & doesn't make visits an enjoyable experience at all. Which they should be, I used to look forward to going to my doctors appointments but Van Eeckhout and her staff have totally ruined it for me. The midwife, however, is AMAZING. She answers questions and makes you feel welcome. She doesn't ask like your asking too many questions, or like the questions you ask are dumb. I tried to switch doctors a few weeks ago at 39 weeks and of course I was unable to. My advice is to find another doctor. This one put a damper on my pregnancy.
nice person but doesnt take mucch yime with the person they are seeing also she did asurgery for heavy bleeding and never tole me i could have children i found out when i went to ai fertile doctor and she told him he said to ask she change the subject and i was never told.her mother who works with her toldme to get a job in a daycare center somy husband have any chiildrenn also she said i was to old to have children so i rate not that good a doctor our dreams are broken dut to this doctor
The staff and Dr. Van Eeckhout are just wonderful and friendly. Kathie the OB nurse makes you feel like you are the only one that ever had a baby. She is very helpful with every aspect of birth. The doctor and the midwives are so caring about you also. I would reccommend this office to anyone thinking about having children.