Dr. Beatriz Torrado Ridgley DO Patient Reviews

  • Family Medicine Downey, CA

Overall Rating

3.2
  • 11 patient ratings
  • 2 comments

Last 12 months:

3.0 (-0.2)

2 Patient Reviews

  • Highly Satisfied
    55%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    45%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 10 minutes

Showing 1 - 2 reviews

1.0 of 5
September 4th, 2015
Dr. Ridgely is "just ok" but her staff is TERRIBLE
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Beatrice Torrado Ridgely is good (not great), but her staff is terrible. The staff is disregarding and can care less. They won't allow you to speak to the Dr. They will relay your question to the Dr., then hours later the staff calls you back with the response, and if you have another question, you'll need to wait hours before you get that response, and so on. It never becomes a partnership between you and your Dr., so it's not the kind of environment you want when you are sick, need help, or even have a quick question. After several bad experiences with the staff, and the fact that the Dr. is nice, but really just "processing" you, I figured Dr. Ridgely didn't need my business, so I went elsewhere. I'm so happy with my new Dr. She really cares, and her staff greets me with smiles, respect and courtesy. The difference is day & night.
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5.0 of 5
August 10th, 2010
Wait time
5 minutes
Easy Appointment
She really shows she cares about her patients and explains things thoroughly
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