Dr. Benidecto Fernandez MD Patient Reviews

  • Rheumatology Hialeah, FL

Overall Rating

3.5
  • 6 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 1.5)

3 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    17%
  • Neutral
    17%
  • Dissatisfied
    33%
  • Highly Dissatisfied
    0%
  • Wait Time 58 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

3.0 of 5
May 7th, 2015
Bad attitude
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He has a bad attitude with obamacare patients, and I had to wait 4 hours in the waiting room
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2.0 of 5
July 21st, 2014
Dr. Benidecto Fernadez is a very good doctor, but the waiting period of 2 to 3+ hours and this is no acceptable. The office give you an appointment, but they go in order of showing, not your Appt. time. If Dr. would work based on Appt. time, the waiting period would be normal waiting of not more that 30 minutes. Calling y phone is a disaster, hey have a recording during working hours; the Voice mail is full. When VoiceMail is availbable the office staff DO NOT RETURN YOUR CALL. It Is a shame that a good dedicated and knowledgeable Doctors does no supervise his staff and procedures, and keep his office like a Republic Banana Medical practice.
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2.0 of 5
October 28th, 2009
stafff of benidecto fernandez
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
i was a former patient of doc. benidecto after few years i am in need of my medical records did contact the office he is very professional doc but has a very poor staff unprofesional that gives his clinic a really bad image their rude sarcastic unable to resolve a simple problem as faxing a medical record being given the medical realease by lawyers they do not give the doc messages left to him in special a clerk her name is janelis and magda is sad that such a good doctor have a staff so incompetente and unwilling to help patients that is how they get their pay check i want to believe that this doc is unaware what is going on in his office and is not part of this unprofessional and unhelful staff this is the face of his office. to work in clinic you should be more caring on helping your patients this has been a nighmare with mr. benidecto fernandez reumathologist clinic so please be aware also i ask for the doc they denied him by phone i went to his office and he was seeing patient they charge for each copy one dollar of the record i have being willing to pay for it and they always put and excuse i want people to known that is the kind of staff this doctor has in his office before taking any decision of going to this office hope this is of any help of thinking going to see this doctor and doesnt happen to anyone else.
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