Overall Review

4.6
  • 10 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 0.4)

2 Patient Reviews

  • Highly Satisfied
    80%
  • Satisfied
    10%
  • Neutral
    0%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    0%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 10 minutes

Showing 1 - 2 reviews

5.0 of 5
September 12th, 2014
Clerks should not determine who can see a doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Calling Dr. Freda for an appointment is most difficult. He medical clerks will take it upon themselves to determine how serious the problem is, they are not doctors not the patient, who know the problem[s] best. While I find Dr. Freda to be in the top 5% of Doctors in the Western Mass area, his office clerks will put you off or refuse to make appointments at their whim. That is a medical decision not a clerical.
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5.0 of 5
August 11th, 2011
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Freda was excellent and very compassionate in treating my mom who had kidney failure. He was completely honest with us took into consideration her wishes and ours and helped us to make the right decisions. I would definetely reccomend him
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