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Dr. Benjamin Freda Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
10 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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12 Ratings with 3 Comments

5.0 Rating

September 12th, 2014

Clerks should not determine who can see a doctor

Calling Dr. Freda for an appointment is most difficult. He medical clerks will take it upon themselves to determine how serious the problem is, they are not doctors not the patient, who know the problem[s] best. While I find Dr. Freda to be in the top 5% of Doctors in the Western Mass area, his office clerks will put you off or refuse to make appointments at their whim. That is a medical decision not a clerical.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 11th, 2011

Dr Freda was excellent and very compassionate in treating my mom who had kidney failure. He was completely honest with us took into consideration her wishes and ours and helped us to make the right decisions. I would definetely reccomend him

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

June 5th, 2011

Talks smart though Not Sure
Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

July 5th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

July 5th, 2017

5.0 Rating

August 4th, 2016

5.0 Rating

May 6th, 2015

5.0 Rating

November 10th, 2014

5.0 Rating

May 26th, 2011

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

February 2nd, 2011

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

January 30th, 2011

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.7 Rating

October 18th, 2009

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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