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Dr. Benjamin Phen Is this you?

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7 Ratings • 1 Comment

4.1
  • 5
  • 0
  • 1
  • 0
  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
33.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 7 of 7 Ratings

Terrible

Posted on May 10th, 2012

The staff....Susan was very rude.....after a car accident....I could not work and was on disability and had to apply for Medicaid to have surgery.........was referred to this Dr .. made the appt.....after waiting in the lobby for an hour, I was told the Dr did not want to accept the ins. I had....after talking to the staff about it longer they told me it was the Drs choice... I will make sure everyone I know does not go here.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on March 28th, 2017

Three Stars

Posted on December 19th, 2016

Five Stars

Posted on July 13th, 2016

Five Stars

Posted on July 17th, 2014

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on July 14th, 2014

Five Stars

Posted on January 20th, 2012

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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