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Front office Staff, very poor. Nice Gals but did not get medical records prior to my appt. Signed records release 4 months in advance and even called weeks prior to appt. to make sure they rec'd records. The lasck of the staff doing their job, caused me to be kept waiting 2 hours.
Very poor billing practices and inadequate staff. Check references first. He needs alot more training.
Dr. Shettell is a very caring and compassionate doctor. He is the best doctor I've ever had.
Dr Shettell is very pleasant, thorough and easy to communicate with. At ninety with many health issues he addresses my problems in such a manner as not to make me feel depressed. My visit today was very uplifting.
As always my visit with Dr Shettell was great! He is an excellent listener, intelligent, compassionate and well informed. Also, if he is not familiar with a particular subject he will take the time to investigate. All excellent qualities a Dr should have.
Wonderful, compassionate doctor
Dr Shettell is great!
There aren't many doctors left today that have the combination of bedside manner, humble position, candor, intelligence, and intuition. Luckily, for the sake of my family and I, we have found Dr. Shettell. What a gem.
Dr. Shettell is the best doctor I have ever had! He is kind and listens. He takes his time with you and never makes you feel hurried.
very professional . easy to discuss medical problems. assistants are very helpful.
Attentive, personable and efficient!
I thoroughly enjoy Dr. Shettell. He's very knowledgeable, communicates well, and is easy to talk to.
I would like to have Dr. Shettell as my doctor forever and ever!
Dr. Shettell is great, always a pleasure to converse with the doctor.
He seems like a nice guy, but you get about 3 or 4 minutes of actual time with him
Dr. Shettell is the best! I appreciate him so much. I highly recommend!
Dr. Shettell listens to what you have to say and acts accordingly. He has a great bedside manner and is open to alternate treatments. I'm very lucky to have him as my doctor and I would recommend to all. Thank you Dr. Shettell.
I love him. He's Boss, y0!
I am so pleased to finally have a doctor that is pleasant to talk to and really listens to me. He is very honest and I trust his advise with my health issues, even though I do go through a periods of Denial.
I have been a patient for about 3 years now. I really like Dr. Shettell and his staff. He is a very caring doctor who actually listens to my concerns and addresses them in a compassionate manner. For the first time in my life I actually look forward to my doctor visits.
Absolutely a wonderful doctor. Takes his time and listens to what you have to say.8
I am very blessed to have Dr. Shettell as my Primary Care Provider. He is patient, kind, thorough, caring and always willing to keep me informed about the care he provides for me and my medical conditions. I would highly reccommend him to family and frien
He is attentive, caring, and compassionate.
I was very pleased with my visit today. Dr was very thorough, and attentive to ALL I had to share. We covered a lot of information and he addressed my medical issues to my satisfaction.
Dr. Shettell is an awesome Dr and a very nice and caring man. The girls in the office are always very polite and helpful. We think of Dr shettell as a friend not just are Dr.
as always Dr Shettell was amazing. He has a great bedside manner and always addresses every concern. I recommend him to anyone who asks me about doctors. He is the best Dr I've ever had.
I don't know what else he could have done to make my visit more pleasant.
Dr. Shettell is a caring and empathetic healthcare professional, and has become a trusted friend. He is extremely knowledgeable and I have complex medical issues that he always is a step ahead of....I would recommend him to my closest loved one.
Quick in and out. Always professional and concerned with whatever is ailing you. Great Doctor!
He is the best
Dr. Shettell is wonderful! He takes his time and listens to his patients.
I feel I was rushed for this particular appointment. I know the office was busy, but I really did not have enough time for things to be explained to me. I also think the doctor should review test results before my appointment and be ready to explain.
I have referred to friends but sadly you aren't accepting new patients.
Although the results were not what I wanted to hear, Dr. Shettell assured me all would be fine. He's the BEST doctor I've ever had and I consider him a friend.
Dr. Shettell spends a lot of time talking to you and is very personable. He knows his stuff too! His front office person, Ashley, however, is fairly imcompetent and doesn't follow through with refilling prescriptions, faxing info. to other doctors, etc.
He is one of my favorite doctors. Ever. He listens to the concern at hand, stays focused, and addresses the problems with multiple resources and possible solutions. Great doctor and great person!
Visit was all good. Amazing doctor!
Dr. Shettell is the kindest and one of the best listeners of any doctor I have seen. If he doesn't know he is always willing to go the extra mile to get you the answers and help you find out what is wrong with you! I would highly recommend him to all!
I love my Doctor! Looked for years for a good one after my long-time physician retired. Dr. Shettell is AWESOME! He takes his time and answers all my questions. He has never failed to handle all my health needs. He is just a wonderful doctor.
I really respected this Dr .Until after 3 years of care, he dropped me from his practice due to their billing issue (mistake). Even though I was on serious medication, pain meds for a longtime, he just told me make them last no referral to another dr at call in our area the there is a serious shortage of drs. Now 3 months after being dropped no Dr .I suffer from several very serious chronic illness that need monitoring regularly he didn't care also after being dropped I looked at my chart and my husband's, totally wrong diagnosis down to stating my husband had heart failure with no testing at all disgusted . He needs more experience and a office manager.
Competent, friendly and thorough. Left office having no questions.
He is one of the greatest Doctors I have ever went to in all my years . Its to bad Redding area doesn't have more young men and women Doctors from Canada . Dr Ben is a down to earth person and raised on a farm knew what hard work was before he came.
Dr. Shettell is terrific. He listens to my concerns and addresses them right away. He is very pleasant and always has a smile on his face. I would recommend him to anyone.
Dr. Shettell is the best doctor I have ever had. I have been battling chronic pain from scoliosis for over a decade and he is the first doctor that I have EVER felt like he cares about me and my medical conditions. He has helped me more than anyone else.
I am sorry that my Thursday, yesterday at 8:15 appointment was not on your schedule. I called in on Tuesday, 9:15. I appreciate you still let me stay to see the doctor. I have not received a call from the referred doctor surgeon. Who is he? Thank you.
PROCEDURE WAS HANDLED IN A VERY PROFESSIONAL MANNER. I AM VERY HAPPY WITH THE APPOINTMENT AND THE RESULTS.
I was so very pleased. I didn't have to wait long, he addressed my concerns very well within a short timeframe, very efficiently and pleasantly. I highly recommend Dr. Shettell and hope his practice always stays this way. Thank you.
Doctor Shettell seems to genuinely care about his patients well being more than any other doctor I have had in the past.
Thank you Dr.Shettell for always listening to me and addressing all my concerns. I have great confidence in you and respect the people that work with you, Mallory and Ashley. I am grateful to have you as my primary care physician.
Read my message to you, Doctor Shettell
Dr. Shettel, Is a kind,compassionate physician. We makes you feel as if he has all the time in the world to address you health concerns.
Dr. Shettell, has always been there with an open ear and has always been of a open mind. I as well as my better 1/2, have confidence in Dr. Shettell to always follow through. THANK YOU Dr. Shettell you are a great asset to our community.
Wonderful caring doctor. Best in town.
Best doctor i have been to.
He has a wonderful dispsition and is very patient.he lets me tell him all my concerns I like him very very much
Dr. Shettell is very easy to talk with. His understanding of my medical needs has been right on. The recommendations and treatment of what ever my ailments I have had has worked for me. A great DOCTOR!!!
Dr Shettell was thorough and listened. I didn't feel rushed and my questions were answered. His office staff was friendly and helpful.
Dr. Shettell is wonderful. His staff is wonderful. He spends time with his patients and addresses all of your concerns. Dr. Shettell has great knowledge and cares about his patients.
Dr. Shettell always makes me feel welcome and comfortable. He really listens to what I am saying. He dose not make you feel like he is in a hurry to get to his next patient.
Best doctor in town! Dr Shettell has the best bedside manner and addresses every concern you have. You never feel rushed or unappreciated!
Dr. Shettell is a very personable man very easy to talk over existing problems. Analysis of a problem and an ensuing recommendation is not made in haste but with thought and explanation.
Dr. Ben is the BEST doctor I have ever had in my 74 years. Of course I have to say my heart surgeon Dr. Rick Ott, who saved my life is up there with the best, too. Dr. Ben listens and is very knowledgable, which is hard to find in such a young man.
Dr Shettell is an excellent doctor and I am very comfortable talking with him & having him as my care provider. I wouldn't hesitate to recommend him to anyone who is looking for a good doctor. Debbie
Ben is attentive, decisive, and thorough. I really appreciate him.
Dr. Shettell, in my opinion. is an excellent primary care provider.
I always feel that Dr. Shettel and his staff are so competent and caring. But I dislike it when I call the office and get the answering machine.
Thank you for all you do to put me on a healthy course to improve my quality of life
Its always a pleasure going to my appointment at Dr.Shettell's. The wait is never long and Dr. Shettell always takes the time to listen to any concerns I may have. I would recommend him to anyone who is looking for a carrying and attentive Dr.
Dr. Shettell has always been willing to listen to all my health concerns and tries to address them as fully as he can. I have enjoyed my association with him as my primary doctor and do not hesitate to refer others to him.
I appreciate how Dr Shettell asks for my input with my medication that I take daily. And I feel perfectly comfortable asking questions and getting straight forward answers. I am so lucky I found a good Doctor that I can trust.
He's the BEST!!!
I believe that my longer than usual wait was due to the doctor taking the time to address another patient's concerns. Something I'd appreciate if it were me.
I have referred Dr. Shettell to a friend and he and his wife are very happy that I did.
I have always found Dr Shettell and his staff pleasant and helpful. The Dr. listens to my concerns and works with me to find solutions that are individually suited to my unique circumstances. Appointments are scheduled within a reasonable time frame.
If you want a doctor who sees you as a person and not a medical condition the dr. Shettell is for you! He works with you to get you back on your feet! Wish more Drs. Had his bedside manner and concern for his patients! Also his office staff are great!
Dr. Shettell is very knowledgable and personable. He includes his patients in the decision making of their care. He explains treatments so that his patients can easily understand and make informed decisions.
I could not be happier with Dr. Shettell. He listens to his patients and communicates clearly with them, making them feel like partners with him in seeking the best and most effective medical options.
I am very pleased with the care I get from Dr. Shettell and his staff.
My only complaint is the time I had to wait to see the doctor. Almost an hour.
he b good
Dr. Shettell is the BEST doctor I have ever seen and I have seen many. ABSOLUTELY the BEST! :)
We absolutely love Dr. Shettell, but the wait for my appointment was an hour. My appointment was for 10:00 and I didn't get in to see him until 11:00. That seems pretty excessive, although I realize some things are out of his control.
Dr. Shettell is an okay physician, his staff however seems to lack real medical knowledge. They do not return phone calls, and do not follow up on your medical needs. It is very hard to get an appointment when you are sick and need to see your physician.
Great as always!!! Best doc in town!!!!
Dr Ben is a great doctor plus a friend. He is just a fun guy to visit. You nearly forget what was wrong with you when he enters the room your so at ease with his manner. Maybe we should get more doctors raised on a farm in Canada to come to Redding .
Great Family M.D. Wait time is very little. This doctor actually takes the time to listen patient concerns and addresses them clearly. One of the few doctors that I feel believes there is genuine cause for my symptoms. Treats symptoms no only labs.
Dr Shettell is great he has patience and understanding. He listens to you.
Dr. Shettell takes care of his patients well and treats them as if they are an equal human. He does not have the standard superiority complex most doctors have,
Doctor Shettell is a kind, and compassionate doctor, he wont sugar coat things either. He has an unique approach to medicine.
I been a patient with the doctor when he was at his first post residency office and he is now in his own office. In two years Dr. Shettell has had bumps and problems but he aspires to improve and learn and be a great doctor. He listens to patients concerns and respond accordingly. Dr Shettell is a rare find which and my family and I are honored to be a patient of doctor shettells. The staff is amazing and kind as well!
After the patient ranted and raved for an hour Dr.Shettell asked the patient nicely to leave. I been a patient for a year and the doctor is a good doctor.
I would never go back to this doctor his bed side manner doesn't exist. When we questioned him he kicked us out of his office. The staff is on better
Poor bed side manner, when we questioned him he got upset and kicked out of his office
Good overall! Thank for the care you provide