Benjamin Y Tu MD Patient Reviews

Overall Review

3.7
  • 6 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 1.3)

1 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    33%
  • Wait Time 5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

5.0 of 5
November 15th, 2011
Heather McClure RN
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been an RN for 11 years, and have seen the best and worst care provided to patients. I recently herniated discs in my back, and came to Dr. Tu's office scared, in pain, and weary of my care options. Dr. Tu spent almost an hour examining me, talking to me about my life, my injury, and my options. I was able to receive referrals, an MRI and the results, medication and a treatment plan in less than a week. Their online patient portal is wonderful, and I've never waited more than 24 hours for an answer to any question. I am so thankful for their compassion and commitment to speedy, quality care of their patients. They have exceeded my expectations, and I am sending both my parents and my son to their practice also. In an era of rushed, HMO controlled healthcare this practice is commited to quality personnal care and I would recommend them to everyone!
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