Bennett I Fein MD Patient Reviews

Overall Rating

3.1
  • 10 patient ratings
  • 5 reviews

Last 12 months:

4.0 (+ 0.9)

5 Patient Reviews

  • Highly Satisfied
    40%
  • Satisfied
    10%
  • Neutral
    10%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    40%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Fair and Accurate Diagnosis
  • Appropriate Followup
  • Wait Time 17.5 minutes

Showing 1 - 5 reviews

3.0 of 5
March 1st, 2016
bad staff
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Rude staff, not going back
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5.0 of 5
February 11th, 2016
I have visited Dr Fein's office on several occasions over the course of five years, for Colonoscopy and for Hep C treatment. The doctor and staff there are very thorough, focused, polite and understanding. In other words, they run a very tight ship. I have no experienced anything negative throughout my ordeals.
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1.0 of 5
July 15th, 2015
former patient
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Staff is not organized and very rude. After making apppointment I was reminded 3-4 times per phone of appt. time and I even agreed to come in at a different time. The same day of appointment staff calls and informs me not to come. They need to discuss with doctor regarding me. I had moved out of area and just recently moved back. I explained all this to staff and made the appointment several months earlier back in May 2015. i filled papers out and even ask if they wanted me to come in and sign a release for my records which had been sent to Roanoke to another dr..however they said no just make your appt.JULY 14th 2015. I asked why they were cancelling apt. and was told it was there policy that if you left there practice you could not come back. I WAITED 2MONTHS to be told that and even changed my schedule and missed a lunch day with my two grand children. Treating people in this fashion says alot about the office and the staff. I called my pcp and I am going to another dr. or back to roanoke. i do not want to be treated with such disrespect. I lost valuable time something they do not seem to care about.
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5.0 of 5
June 16th, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I visited his office for an appointment to be set up for a colonoscopy. I have a family history of colon cancer and have had several of them before. He was very up to date on when a person in my situation should have it done. The staff were all very nice and it made the visit pleasant. When I had the colonoscopy at the hospital he again treated me like I was his only patient that day
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1.0 of 5
April 21st, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Awful staff - told him there was nothing they could do for him. Then hung up on him!
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