Dr. Bennett Fein MD Patient Reviews

  • Internal Medicine Martinsville, VA

Overall Rating

3.1
  • 10 patient ratings
  • 5 comments

Last 12 months:

4.5 (+ 1.4)

5 Patient Reviews

  • Highly Satisfied
    40%
  • Satisfied
    10%
  • Neutral
    10%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    40%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Fair and Accurate Diagnosis
  • Appropriate Followup
  • Wait Time 17.5 minutes

Showing 1 - 5 reviews

3.0 of 5
March 1st, 2016
bad staff
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Rude staff, not going back
Was this review helpful? Yes No

5.0 of 5
February 11th, 2016
I have visited Dr Fein's office on several occasions over the course of five years, for Colonoscopy and for Hep C treatment. The doctor and staff there are very thorough, focused, polite and understanding. In other words, they run a very tight ship. I have no experienced anything negative throughout my ordeals.
Was this review helpful? Yes No

1.0 of 5
July 15th, 2015
former patient
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Staff is not organized and very rude. After making apppointment I was reminded 3-4 times per phone of appt. time and I even agreed to come in at a different time. The same day of appointment staff calls and informs me not to come. They need to discuss with doctor regarding me. I had moved out of area and just recently moved back. I explained all this to staff and made the appointment several months earlier back in May 2015. i filled papers out and even ask if they wanted me to come in and sign a release for my records which had been sent to Roanoke to another dr..however they said no just make your appt.JULY 14th 2015. I asked why they were cancelling apt. and was told it was there policy that if you left there practice you could not come back. I WAITED 2MONTHS to be told that and even changed my schedule and missed a lunch day with my two grand children. Treating people in this fashion says alot about the office and the staff. I called my pcp and I am going to another dr. or back to roanoke. i do not want to be treated with such disrespect. I lost valuable time something they do not seem to care about.
Was this review helpful? Yes No

5.0 of 5
June 16th, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I visited his office for an appointment to be set up for a colonoscopy. I have a family history of colon cancer and have had several of them before. He was very up to date on when a person in my situation should have it done. The staff were all very nice and it made the visit pleasant. When I had the colonoscopy at the hospital he again treated me like I was his only patient that day
Was this review helpful? Yes No

1.0 of 5
April 21st, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Awful staff - told him there was nothing they could do for him. Then hung up on him!
Was this review helpful? Yes No

Nearby Doctors

Dr. Bennett Fein, MD is similar to these 3 Doctors near Martinsville, VA.