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Dr. Bennett Fein Is this you?

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Ratings and Reviews

12 Ratings with 5 Comments

  • Excellent
    6
  • Great
    1
  • Good
    1
  • Poor
    0
  • Bad
    4
  • Excellent
    6
  • Great
    1
  • Good
    1
  • Poor
    0
  • Bad
    4

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
17.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 12 Ratings with 5 Comments

3.0 Rating

March 1st, 2016

bad staff

Rude staff, not going back

Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
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5.0 Rating

February 11th, 2016

I have visited Dr Fein's office on several occasions over the course of five years, for Colonoscopy and for Hep C treatment. The doctor and staff there are very thorough, focused, polite and understanding. In other words, they run a very tight ship. I have no experienced anything negative throughout my ordeals.

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1.0 Rating

July 16th, 2015

former patient

Staff is not organized and very rude. After making apppointment I was reminded 3-4 times per phone of appt. time and I even agreed to come in at a different time. The same day of appointment staff calls and informs me not to come. They need to discuss with doctor regarding me. I had moved out of area and just recently moved back. I explained all this to staff and made the appointment several months earlier back in May 2015. i filled papers out and even ask if they wanted me to come in and sign a release for my records which had been sent to Roanoke to another dr..however they said no just make your appt.JULY 14th 2015. I asked why they were cancelling apt. and was told it was there policy that if you left there practice you could not come back. I WAITED 2MONTHS to be told that and even changed my schedule and missed a lunch day with my two grand children. Treating people in this fashion says alot about the office and the staff. I called my pcp and I am going to another dr. or back to roanoke. i do not want to be treated with such disrespect. I lost valuable time something they do not seem to care about.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

June 16th, 2015

I visited his office for an appointment to be set up for a colonoscopy. I have a family history of colon cancer and have had several of them before. He was very up to date on when a person in my situation should have it done. The staff were all very nice and it made the visit pleasant. When I had the colonoscopy at the hospital he again treated me like I was his only patient that day

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

April 21st, 2015

Awful staff - told him there was nothing they could do for him. Then hung up on him!

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 24th, 2017

5.0 Rating

January 24th, 2017

4.0 Rating

October 31st, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

July 11th, 2016

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

March 25th, 2015

5.0 Rating

October 9th, 2014

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

September 21st, 2014

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