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Ratings and Reviews

3 Ratings with 1 Comment

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Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
60 min
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 3 Ratings with 1 Comment

1.0 Rating

October 25th, 2012

Huebner Family on 10/24/2012

Mr. Bert let family left family unaware and didnot consult with them, before making decisions on Mother's care, who is a 4th stage Breast Cancer patient with ESBL Infection from this Hospital and was sent from Georgian Nursing Home because of suspected Gastric Parasis, that the Nursing home didn't have the ability to do Gastric Emptying Study and nursing staff to get our Mother better. Dr. Silich didnot consult with patient about her needs or to call Georgian Heartland for more details. Two of my sisters were there. One is an R.N. with 30 years of experience and the other is a Paralegal for a prominent firm with a degree. But, the doctor had a terrible bedside manner and treated them badly.He was going to send our Mother back with Bacterim and not follow up with requested Gastric tests. She cannot sit up, or walk or feed herself. She was doing fine as of Sat 10/22/2012, and to be released on 10/24, but then had serious diarhea and vomiting becoming dehydrated and very week over a 40 hour period. Dr. Doyle advised family to come to ER for tests and admission to get to the bottom of whether it is Gastric Parisis, ESBl, new Cancer issues, etc. If we hadn't argued mightily, the good? doctor wasn't going to admit her.We don't appreciate his lack of communication, methods of communication, lack of reviewing for details or failing to consult with patient or family before taking action, not the Henry Ford way. My sisters had to leave to go to work and I came to be here until morning, because we can't trust the Doctor. Nurses agreed with Family about our Mother needing more care in such a weakened state.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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1.0 Rating

October 29th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me

5.0 Rating

October 7th, 2014

Type 2 Diabetes

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