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Ratings and Reviews

22 Ratings with 5 Comments

  • Excellent
    4
  • Great
    2
  • Good
    0
  • Poor
    1
  • Bad
    15
  • Excellent
    4
  • Great
    2
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  • Poor
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  • Bad
    15

Quality Rating

Neutral

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Easy Appointments
Wait Time
36.8 min

Showing 22 Ratings with 5 Comments

1.0 Rating

July 5th, 2015

Don't even think about using this Doctor!

Dr, Duncan is a major rip off doctor. I made an appt. for ringing in the ears. This is how it played out. I got there,I took out my hearin aides as directed, she looked in my ears and said I needed a hearing test. I disagreed as I had a test recently. She insisted so I had to get one in her office. She told me to see her afterwards which i did. When I saw her she said "you need hearing aides! to add insult to injury her report indicated she wrote something not discussed. I asked about the ringing in the ears and she said " that can't be cured." Then she sent a bill for 100 which I refused to pay. Then she threatened to send it to a collection agency.I paid it but I want it back!

Easy Appointment
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1.0 Rating

May 6th, 2015

Poor patient management- doctor does not care at all

I was the first patient to arrive that morning, but wasn't seen for well over an hour. She made a quick diagnosis, but then suggested additional testing. When I received the test results I called asking for an explanation and discussion about what to do next. I've called 4 times over the last month, but no one has gotten back to me at all.

Wait time
56 minutes
Easy Appointment
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Spends Time with Me
Appropriate Follow-up
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1.0 Rating

October 19th, 2012

RUN AS FAST AS YOU CAN!!!!!!

Aside from this office being an insurance factory, this doctor is just bad. She does not listen, nor care about what you have to say or feel. She told me my sinuses were in "horrendous" condition and she needed to "rebuild" them. Never ran tests that were supposed to be run. Immediately after surgery I was much worse than prior to. She called me, yes, literally, crazy and blamed my complaints on a ficticious diagnosis; one she made up. After a few post surgical visits she springs on me that she needs to "complete" the surgery. I ran as fast as I could. I had her fake diagnosis examined by a REAL doctor and was told I DO NOT HAVE the condition she claimed I had. I found a different ENT and after a CT Scan and a scope it was revealed my sinuses were never done but the septum only had been repaired. Never again for her or Cooper! Additionally, Cooper has repeatedly billed me for tests that were never done! They can't even provide documentation but have sent their bills to collection.

Wait time
45.0 minutes
Easy Appointment
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Spends Time with Me
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1.0 Rating

March 23rd, 2012

Run for your life!!!!!

If you value your life and health seek another opinion. She was going to do a fact finding biopsy on my throat. It would have been un-necessary surgery for which she said she would keep me in the hospital an extra day if needed. Second opinion revealed, all I had was LPR with no biopsy surgery needed. Who knows what damage she would have done to my throat and billed my insurance.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Spends Time with Me
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1.0 Rating

September 12th, 2011

The worst lying Doctor I ever met
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up

4.0 Rating

May 20th, 2017

4.0 Rating

May 20th, 2017

1.0 Rating

December 29th, 2016

5.0 Rating

December 2nd, 2016

5.0 Rating

December 2nd, 2016

1.0 Rating

August 23rd, 2016

1.0 Rating

April 14th, 2016

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