Beth G Hodges, MD

The staff is beyond rude and incompetent. I have worked in a medical office setting for over 13 years and have never come across such rude individuals from the front desk staff to the billng and management. Working in the medical community you have to wonder what kind of care are you getting from the physicians if they are hiring and putting up with such unprofessional behavior. I really recommend you find another practice or doctor and one that puts the patient first and actually does billing everyday and has a dedicated person that works in billing because otherwise you are left to fend for yourself.

I love Dr. Hodges but her staff is either very overworked or incredibly incompetent. There have been at least 3 instances just this year where they failed to send paperwork to another doctor or facility, despite calls upon calls to the office to get it done. I had to dog them for a solid month to get test results faxed to a surgeon who was waiting for them. Recently, it took a week of my calling every single day to get a copy of test results that HAD to get to my daughters school by a deadline. After a week of excuses about fax machines that "didn't work" and the paperwork not being reviewed (that was AFTER the fax excuse), I ended up sitting at the office and waiting to have to have it handed to me to make the deadline. If it weren't for the fact that I actually like Dr. Beth, I would take my checkbook and insurance card somewhere else in a heartbeat.

I am a longtime patient, but Dr. Hodges prescribed an in-office treatment for me in January and the office staff has yet to schedule it - it is now June. I have called several times and they do not return my calls promptly and won't pass messages on to the doctor.