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Dr. Beth Schroeder Is this you?

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16 Ratings • 2 Comments

4.0
  • 11
  • 1
  • 0
  • 1
  • 3

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
15.8 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 16 Ratings

Poor Customer Service

Posted on April 1st, 2017

After Dr. Mitchell left, this group of doctors provided good care, BUT when I moved, they were not very helpful at all with extending my prescriptions of insulin and pump supplies. They did not allow me even 3 months to establish a new Doc in a new state. They would not respond when I wrote and appealed their decision. Again, this was not a script for narcotics or such. It was for insulin and insulin pump supplies. This made it difficult to quickly get the meds I needed when in a time of transition. If fact, When I moved, I was given a one year script for the insulin, but when the doc had to be called by the pharmacy to change the brand of insulin for insurance purposes, she changed her original prescription of one year to one month!! Did she object to having to be called if I was no longer an active patient whom she was receiving income from? "Was it all about the money and not the patient's best interest? I'd suggest others look for other more "customer friendly" doctors in the area if you have the option. Again, no problem with the medical care, just the customer service and perhaps even her concern for my best interests. If there was a good reason for not helping, they did not even take the time to explain it or reply to my inquiry to the email address on their website. (Maybe they don't check their emails) Patients are customers who doctors are compensated to care for. Our choices may be fewer than before, but we still have choices. I suggest you consider yours before picking this practice.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
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Amazing and Caring

Posted on April 5th, 2014

Dr. Schroeder has been my Dr in the past for a few years. She was always so warm, caring, complete with details and explanations and always did her best to handle my care as close to normal and past treatment by other professionals as possible. I am sad I moved and had to stop seeing her but I recommend her to anyone looking for a Dr in it for more than your money

Wait time
5 minutes
Easy Appointment
Promptness
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Five Stars

Posted on February 15th, 2017

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on February 11th, 2017

Easy Appointment
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Appropriate Follow-up
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Five Stars

Posted on November 11th, 2016

Four Stars

Posted on October 25th, 2016

Five Stars

Posted on June 6th, 2016

One Star

Posted on October 18th, 2015

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on July 15th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on March 6th, 2015

Five Stars

Posted on February 23rd, 2015

Five Stars

Posted on December 29th, 2014

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