Dr. Beth Schroeder MD Patient Reviews

  • Family Medicine Iron Mountain, MI

Overall Rating

4.0
  • 16 patient ratings
  • 2 comments

Last 12 months:

3.4 (-0.6)

16 Patient Reviews

  • Excellent
    69%
  • Great
    6%
  • Good
    0%
  • Poor
    6%
  • Bad
    19%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 15.8 minutes

Showing 1 - 12 reviews

2.0 of 5
April 1st, 2017
Poor Customer Service
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
After Dr. Mitchell left, this group of doctors provided good care, BUT when I moved, they were not very helpful at all with extending my prescriptions of insulin and pump supplies. They did not allow me even 3 months to establish a new Doc in a new state. They would not respond when I wrote and appealed their decision. Again, this was not a script for narcotics or such. It was for insulin and insulin pump supplies. This made it difficult to quickly get the meds I needed when in a time of transition. If fact, When I moved, I was given a one year script for the insulin, but when the doc had to be called by the pharmacy to change the brand of insulin for insurance purposes, she changed her original prescription of one year to one month!! Did she object to having to be called if I was no longer an active patient whom she was receiving income from? "Was it all about the money and not the patient's best interest? I'd suggest others look for other more "customer friendly" doctors in the area if you have the option. Again, no problem with the medical care, just the customer service and perhaps even her concern for my best interests. If there was a good reason for not helping, they did not even take the time to explain it or reply to my inquiry to the email address on their website. (Maybe they don't check their emails) Patients are customers who doctors are compensated to care for. Our choices may be fewer than before, but we still have choices. I suggest you consider yours before picking this practice.
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5.0 of 5
April 5th, 2014
Amazing and Caring
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Schroeder has been my Dr in the past for a few years. She was always so warm, caring, complete with details and explanations and always did her best to handle my care as close to normal and past treatment by other professionals as possible. I am sad I moved and had to stop seeing her but I recommend her to anyone looking for a Dr in it for more than your money
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5.0 of 5
February 15th, 2017
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
February 11th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 11th, 2016
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4.0 of 5
October 25th, 2016
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5.0 of 5
June 6th, 2016
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1.0 of 5
October 18th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
July 15th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
March 6th, 2015
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5.0 of 5
February 23rd, 2015
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5.0 of 5
December 29th, 2014

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