Overall Review

3.7
  • 14 patient ratings
  • 3 comments

Last 12 months:

3.6 (-0.1)

3 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    7%
  • Neutral
    7%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    21%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 39 minutes

Showing 1 - 3 reviews

1.0 of 5
July 13th, 2016
Wait time
56 minutes
I cannot get my results from the tests that Dr Lo ordered. I called and left a message for her nurse to return my call. No one ever called me back. It's been almost a month. My results are not even online.
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1.0 of 5
May 26th, 2016
AVOID AT ALL COSTS!!!!!!!! Go to anyone else!!!!
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Absolutely no follow-up!! Tried for weeks to get my results and never heard back. Had to call the Director of AMITA Health for the region, just to get Betty Lo to call me back and when she did, she left a message and has never tried again since. Never received my results and her office is so impossible to call and get a hold of even a nurse, that its not worth it! Health Insurance is filing a claim to remove my appointment seeing her all together so I can go to someone else under my coverage.
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5.0 of 5
January 5th, 2010
patient
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Dr. Lo is an exceptional person as well as a physician. Her up-beat personality is a reflection of her amazing mind as she is very knowledgeable in all aspects of her profession. I am 68 and I have never had a doctor as effiecient and right-on as she. I feel blessed to have her as my health care professional.
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