Dr. Bill Jou MD Patient Reviews

Overall Review

3.7
  • 22 patient ratings
  • 6 comments

Last 12 months:

4.0 (+ 0.3)

6 Patient Reviews

  • Highly Satisfied
    59%
  • Satisfied
    5%
  • Neutral
    5%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    23%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 22.9 minutes

Showing 1 - 6 reviews

5.0 of 5
August 30th, 2016
Excellent service. Great expereince.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Front office staff was very efficient and pleasant. Short wait time with an appointment. Excellent experience with the doctor's evaluation. Very satisfied and would highly recommend.
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1.0 of 5
December 10th, 2015
Dr Jou
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Jou is the worst endocrinologist I have ever been to. I have had thyroid cancer for 10 years and never had a problem and now that I moved to the area I saw Dr Jou. He is horrible and does not care about the well being of his patients. Stay away from him.
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1.0 of 5
September 5th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Would not recommend.
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2.0 of 5
January 22nd, 2013
Visit took Two hours to be seen
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The last time I was in the office I made my appt 2 month in advance and still I waited two hours just to get in a room. It feels for like a clinic with waits that long. He is very busy and is over booked. When he comes into the room he leaves multiple times to answer calls during your visit makes you feel like he isn't really isn't paying attention to your concerns and problems. He does not follow up with you after tests you have to call to find out what is going on with you. He is nice just way to over booked and shows in appt setting and during visit.
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1.0 of 5
September 16th, 2010
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Never followed up with me and and my medication dosage.
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2.0 of 5
June 8th, 2010
Poor follow-up
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was seen by Dr. Bill L Jou in his Temecula, Ca. office. After the initial examination, he wanted to do more tests and have me take and evaluate how a different Insulin worked. I've used up the new insulin and had to change back to my old one. No refills on the new insulin and no response to the Pharmacy for a refill. I have called his office 9 times in the last two months (It's now June) and still no follow up
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