Dr. Billy Carstens DO Patient Reviews

  • Pain Management Wellsville, NY

Overall Rating

4.1
  • 14 patient ratings
  • 4 comments

Last 12 months:

3.4 (-0.7)

4 Patient Reviews

  • Highly Satisfied
    71%
  • Satisfied
    7%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    21%
  • Wait Time 25 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
April 13th, 2017
Very Unprofessional
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Rude ! Definitely only concerned​ with making money off you.
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5.0 of 5
May 4th, 2016
d
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. carstens helped me immensely and without his help I would not be function at the I do
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5.0 of 5
January 26th, 2014
Best pain management in 20 years
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have had chronic back pain for 20 years and have tried EVERYTHING!! Dr. Carstens has by far managed my pain better than anyone in those 20 years I have seen him for almost 5 years now.Sometimes he runs behind schedule but I never mind waiting, because he is WORTH THE WAIT!! He spends the time needed once he is with you. As for the staff, one has to realize that those people are hired by the hospital, not by Dr Carstens!!! If you take the time to communicate with him and be honest with him, he will help you with your pain. I would be lost without him. He has made my life livable again! I have recommended him to many people..... we are lucky to have him in this rural area!
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1.0 of 5
November 16th, 2009
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
His so call staff could learn a few manners. We teach our kids everyday, so I guess when you work in a hosptial( a public place) you don't need to use them.
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Doctor's Response

We agree 100%. We have since moved to our own practice at 84 N. Main St in Wellsville. Please come visit us there.