Dr. Billy Carstens DO Patient Reviews

  • Pain Management Wellsville, NY

Overall Rating

4.2
  • 16 patient ratings
  • 5 comments

Last 12 months:

3.9 (-0.3)

16 Patient Reviews

  • Excellent
    75%
  • Great
    6%
  • Good
    0%
  • Poor
    0%
  • Bad
    19%
  • Friendly Staff
  • Promptness
  • Wait Time 25 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
April 13th, 2017
Very Unprofessional
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Rude ! Definitely only concerned​ with making money off you.
Was this review helpful? Yes No

5.0 of 5
November 2nd, 2016
Patient
Was this review helpful? Yes No

5.0 of 5
May 4th, 2016
d
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. carstens helped me immensely and without his help I would not be function at the I do
Was this review helpful? Yes No

5.0 of 5
January 26th, 2014
Best pain management in 20 years
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have had chronic back pain for 20 years and have tried EVERYTHING!! Dr. Carstens has by far managed my pain better than anyone in those 20 years I have seen him for almost 5 years now.Sometimes he runs behind schedule but I never mind waiting, because he is WORTH THE WAIT!! He spends the time needed once he is with you. As for the staff, one has to realize that those people are hired by the hospital, not by Dr Carstens!!! If you take the time to communicate with him and be honest with him, he will help you with your pain. I would be lost without him. He has made my life livable again! I have recommended him to many people..... we are lucky to have him in this rural area!
Was this review helpful? Yes No

1.0 of 5
November 16th, 2009
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
His so call staff could learn a few manners. We teach our kids everyday, so I guess when you work in a hosptial( a public place) you don't need to use them.
Was this review helpful? Yes No
Doctor's Response

We agree 100%. We have since moved to our own practice at 84 N. Main St in Wellsville. Please come visit us there.


5.0 of 5
June 13th, 2017
Was this review helpful? Yes No

5.0 of 5
June 13th, 2017
Was this review helpful? Yes No

5.0 of 5
February 6th, 2017
Was this review helpful? Yes No

5.0 of 5
January 10th, 2017
Was this review helpful? Yes No

1.0 of 5
July 24th, 2016
Was this review helpful? Yes No

5.0 of 5
March 28th, 2016

4.0 of 5
January 6th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No