inactive

Billy J Cole DO Patient Reviews

Vitals cannot verify whether or not this professional is currently practicing. We recommend that you attempt to contact the provider to verify their status. Please email us at support@vitals.com if you have any additional information.

Overall Review

3.3
  • 6 patient ratings
  • 2 comments

Last 12 months:

4.0 (+ 0.7)

2 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    17%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    33%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 18.3 minutes

Showing 1 - 2 reviews

3.0 of 5
June 26th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My 87 year old mother has been diagnosed with osteoarthritis in her lower spine. She has been in extreme pain for a year with nothing done to help her. I have called various times and at one point got in touch with a nurse who checked her chart and it was noted she was referred to a pain clinic. Mom was never told anything about a pain clinic and was never notified. This was almost 10 months ago. The nurse never told her anything about it and it was just dropped. She was put on Celebrex and it did not help the pain. I called twice and spoke to his nurse and told her. They, at that point ordered an MRI and again said she was referred to a pain clinic. That was two weeks ago. I am a retired nurse that lives 4 hours away from my Mom. She lives alone with on one to help her. She can not stand without pain. She wants to live in her own home and does really well except for this pain. As a nurse who was taught that above everything you do, you put a patients pain or discomfort at the top of your list to take care of. If you don't, you face discipline for your lack of nursing judgement and care. I am looking for another doctor that cares for their patients and for a nursing staff that follows up and keeps their patient informed. It is a sad situation when people that work in the medical field become so uncaring about an elderly patients pain.
Was this review helpful? Yes No

5.0 of 5
May 27th, 2011
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He makes you feel very relaxed and shows compassion for you.Very easy to talk to also
Was this review helpful? Yes No