Dr. Bindu Mathew MD Patient Reviews

  • Internal Medicine Ossining, NY

Overall Rating

4.2
  • 9 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 0.8)

2 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    11%
  • Neutral
    11%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    11%
  • Wait Time 45 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
July 6th, 2015
Dr. Mathew needs to reconsider her workload.
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Both my mother and I started seeing Dr. Mathew this year. All 5 visits we had to wait 30mins to an hour. She has odd hours at different offices and is always overbooked. Follow up calls are pretty much non existent and you have to hound the office to find out information. After one of my mother's visits she was told by one nurse that her iron levels were back to normal and then a different nurse called a week later and told her the opposite (both looking at the same lab results and getting notes from Dr. Mathew??). My sister is a dietician and looked over her blood work results and saw my mothers iron levels were actually normal. A month later my mother went in again because she was experiencing tingling in her hands. Dr. Mathew ordered more blood work and told her to get a hand brace and see a neurologist. My mother gets a call later that week and is told she has diabetes-- no explanation or talk about how this happened or how to handle it. Luckily, my sister was skeptical and decided to go in and look over the most recent blood work. Her levels actually categorized her as pre-diabetic. My mother goes to neurologist and after blood work finds out she has lymes disease, which Dr. Mathew did not think to look into. We will obviously be looking for a new PCP.
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5.0 of 5
August 22nd, 2013
Post Operative Care
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Found very capable, efficient and most pleasant to deal with.
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