Overall Review

4.1
  • 12 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 0.9)

5 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    8%
  • Neutral
    8%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    17%
  • Wait Time 22.1 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
September 24th, 2011
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Waddell took great care of me during and after my recent surgery. I have no complaints and would recommend him highly. His office staff was terrific also.
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5.0 of 5
February 13th, 2011
Excellent surgeon
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Waddell is an excellent surgeon and I would recommend him highly. He was very careful to explain all details of the procedure. He was also very thoughtful in speaking with my family. I suspect that the few negative comments on this site regarding his bedside manner are from people who need a lot of hand holding. While he was perfectly pleasant to me, I don't expect a surgeon to act as a therapist. He just needs to be a careful and thorough technician.
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4.0 of 5
October 18th, 2010
Helpful staff, adequate care
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
Dr. Waddell was very straightforward and explained my test results and diagnosis very clearly, and appreciated the fact that I was a well-informed patient who had don some research. He spent a LOT of time with me on each office visit (about an hour) before my surgery and answered my questions well. He performed my surgery professionally, with minimal scarring. When it came to my future treatment, he was extremely supportive of my suggestion of getting a second opinion. My more complex surgery was performed by someone else at a specialty clinic.
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1.0 of 5
October 1st, 2010
Horrible personal skills - couldn't even get to the medical care
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This surgeon was the rudest, most arrogant, hostile MD I have ever encountered. When I questioned why he was moving in the direction of care he was, he got angry. When I explained my frustration, he said "if your frustration was going to get in the way of listening to him, maybe you'd better go to another surgeon" (which I will). He was disrespectful to me, and about the other doctors involved in my care. He essentially said that he didn't believe that I could have a particular medical problem (gallbladder disease) because I didn't fit the typcial profile. I would never return to this this man or refer anyone to him. He was so inappropriate in his "bedside manner" I plan to file a grievance. By the way, he's now practicing in Maine and no longer is Texas.
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5.0 of 5
June 14th, 2010
Outstanding doctor
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Waddell took care of me for breast cancer and he was terrific. He took the time to answer my many questions and the surgery went very well. I would recommend him highly.
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