Overall Review

4.6
  • 21 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 0.4)

6 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    29%
  • Neutral
    0%
  • Dissatisfied
    5%
  • Highly Dissatisfied
    0%
  • Promptness
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Easy Appointments
  • Friendly Staff
  • Wait Time 25 minutes

Showing 1 - 6 reviews

5.0 of 5
October 28th, 2015
Promptness
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great Doc
Was this review helpful? Yes No

5.0 of 5
October 1st, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She is exceptional!
Was this review helpful? Yes No

2.0 of 5
August 6th, 2012
Long wait on the phone
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Dr Bass is a good doctor, however, I always have to wait a long long time on the phone and usually need to call back a few times to get help.
Was this review helpful? Yes No

4.0 of 5
July 12th, 2012
Great Doctor... Horrible Front Office Staff.
Wait time
15 minutes
I love Dr Bass she is amazing! She really cares about her patients. My only issue is her office staff, talk about rude! I have called plenty of times to make an appointment the staff on many occasionshas answered the phone without saying hello or even announcing that you have just called a doctors office. They are very unprofessional and very very rude and very short. Almost as if you are intruding on their time. It's sad it's the only reason I refuse to take my son there.
Was this review helpful? Yes No

5.0 of 5
August 27th, 2010
Dr. Brenda Bass is a knowledgeable and reliable Pediatrician
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Bass was the best Pediatrician for my son, Leon Matidzhi for more than 6 years, and I always was happy with her professional expertise. While it is true that she has a lot of clients, probably due to the fact that she is an excellent doctor and maybe because of that she doesn't spend too long time with you, she is still able to fully and professionally answer all the questions and take a good look at your child's possible problems. The stuff is very nice and professional, and we for sure will stay with this Pediatrician until my son grows up. Thank you for all you've done for my son Leon, Dr. Brenda Bass and Natalie (Natalie is a very professional nurse, thanks to her my son is never afraid of shots)!
Was this review helpful? Yes No

4.0 of 5
December 6th, 2009
Customer
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Your staff act as if you can see another ypur business doesn't matter. they act as if they can take or leave it because they have enough business. Your time is doesn't matter. I have been a customer for 12 years. She has too many clients and it feel as if you are holding her up when you talk to her. It feels as if you are being rushed through your appointment. Sometimes I have not received returned phone calls and staff did not follow-up with referral to another doctor.
Was this review helpful? Yes No

Nearby Doctors

Dr. Brenda Bass, MD is similar to these 3 Doctors near West Hollywood, CA.

Doctor

Dr. Carolyn Kipper

37 years experience

be the first to rate this Doctor

Doctor

Dr. Botagoz Hyams

8 years experience

3.7 of 5

Doctor

Dr. Naomi Neufeld

43 years experience

2.8 of 5