Dr. Brent Metts MD, PHD Patient Reviews

  • Otolaryngology West Monroe, LA

Overall Rating

4.1
  • 8 patient ratings
  • 3 comments

Last 12 months:

3.0 (-1.1)

8 Patient Reviews

  • Excellent
    63%
  • Great
    0%
  • Good
    25%
  • Poor
    13%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Wait Time 41 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 8 reviews

3.0 of 5
June 27th, 2017
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was not over all satisfied with the appointment. Waited over 1 hour 45 min. to get in. The paperwork you fill out is way too much. Some of it repeats itself. One lady left after waiting so long and made an appointment to come back. To much over booking to make people wait that long.
Was this review helpful? Yes No

2.0 of 5
October 14th, 2015
Mr
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The dr was great! The office staff is awful, especially the lady that handles the billing! She is extremely rude, as well as she does not take care of important issues. I was billed for a procedure that was NOT performed by DR Metts. I made several calls and explained that I was billed for a service that wasn't performed. They stated they would take care of it. I received a notice from a debt collection agency today and I'm beyond livid, As I have great credit!! Please please review every statement you receive and make sure the service you are being billed for was actually performed!!!
Was this review helpful? Yes No

5.0 of 5
August 3rd, 2015
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Went to Dr. Metts after three other doctors could not figure out I had salivary gland stones. He knew what it was right away, I am continuing treatment for stones at this time. Dr. Metts and staff have been great.
Was this review helpful? Yes No

3.0 of 5
June 27th, 2017
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No

5.0 of 5
June 28th, 2015
Was this review helpful? Yes No

5.0 of 5
November 10th, 2014
Was this review helpful? Yes No

5.0 of 5
October 27th, 2014
Was this review helpful? Yes No

5.0 of 5
August 23rd, 2012
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No

Nearby Doctors

Dr. Brent Metts, MD, PHD is similar to these 3 Doctors near West Monroe, LA.