Dr. Brent Metts MD Patient Reviews

  • Otolaryngology West Monroe, LA

Overall Rating

4.5
  • 6 patient ratings
  • 2 comments

2 Patient Reviews

  • Highly Satisfied
    83%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    17%
  • Highly Dissatisfied
    0%
  • Wait Time 28.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

2.0 of 5
October 13th, 2015
Mr
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The dr was great! The office staff is awful, especially the lady that handles the billing! She is extremely rude, as well as she does not take care of important issues. I was billed for a procedure that was NOT performed by DR Metts. I made several calls and explained that I was billed for a service that wasn't performed. They stated they would take care of it. I received a notice from a debt collection agency today and I'm beyond livid, As I have great credit!! Please please review every statement you receive and make sure the service you are being billed for was actually performed!!!
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5.0 of 5
August 3rd, 2015
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Went to Dr. Metts after three other doctors could not figure out I had salivary gland stones. He knew what it was right away, I am continuing treatment for stones at this time. Dr. Metts and staff have been great.
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