Dr. Brian Kaplan MD Patient Reviews

Overall Review

4.4
  • 16 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 0.6)

4 Patient Reviews

  • Highly Satisfied
    81%
  • Satisfied
    6%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    13%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 19.2 minutes

Showing 1 - 4 reviews

5.0 of 5
August 26th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went to Dr. Kaplan in 2013 due to difficulty swallowing. I thought I had acid reflux due to food coming up at night. Dr. Kaplan immediately scheduled an endoscope and quickly diagnosed me with Acalasia, a very rare motility disorder of the esophagus. He recommended Dr. Timothy Sehorn for a Heller Myotomy, which was very successful. I will be forever grateful to Dr. Kaplan for diagnosing me. No one else knew what they were looking at. He is an amazing Dr! I highly recommend Dr. Kaplan! He and Dr. Sehorn gave me my life back!
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5.0 of 5
November 7th, 2014
Excellent GI Doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was a little hesitant to see Dr. Kaplan because of some of the negative reviews. I was very pleased after my first visit with Dr. Kaplan. I had been very sick for over 4 weeks. Dr. Kaplan was very attentive and knowledgeable. He carefully listened to my issues and was very professional and courteous. Dr. Kaplan even called me personally after hours to inform me of lab results I was concerned about. He also returned my calls and spoke to me personally when I called the office with questions. At each office visit I was seen very promptly, in fact at both visits I was actually seen within 10 minutes of arriving. I would highly recommend Dr. Kaplan.
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5.0 of 5
July 8th, 2013
first time visit
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kaplan was recommended by my Internist to have a colon exam since I had not had one in several years. He spent a lot of time with me on my first visit, he also called me personally that everything was fine after the procedure. I have recommended him to several people.
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1.0 of 5
October 19th, 2010
Maybe it was an off day
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Doctor spoke more about insurance and payment than he did about the medical issues for which I made the appointment. Maybe he's better at performing a colonoscopy, but I'm not sticking around to find out.
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