Dr Brian Heaster is very friendly and also very professional. He is at a group practice with a lab, ultrasound, xray, ekg, and more. There is also a pharmacy. I have never waited more than 10 or 15 minutes at appointments. I have gotten same day or next day appointments every time it was neccesary for a short notice situation. Dr Heaster listens, spends adequate time, in my opinion, with the patient. He has a great bedside manner. He has a good staff that follows up. I have been a PT of Dr Heaster for approximatly 6 years and I am very happy with him as my PCP.