Dr. Brian Smith MD, DDS Patient Reviews

  • Oral and Maxillofacial Surgery Lakewood, OH

Overall Rating

4.3
  • 10 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 0.7)

10 Patient Reviews

  • Excellent
    60%
  • Great
    20%
  • Good
    10%
  • Poor
    10%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Wait Time 14 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 10 reviews

5.0 of 5
September 20th, 2016
The best of the best
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My experience was exceptional. Marty one of the clinical assistance call the day prior and answered all my questions plus more. The day of my surgery I met Tracy at the front desk she had a nice warm smile which was great because I was a little scared. They then called my name and that's when I got really nervous Marty the clinical assistant that call me the night before and started prepping me. She did an exceptional job of hooking my RV up just a little pinch she says and it was just a little pinch. I asked more questions and between Marty and dr. Smith's kind words I was a little more relaxed. They were about to start and Cheniqua was now in the room. Cheniqua looked at me with a warm smile and rub my head until I drifted off Chenuqua made me not scared at that point :) All went fast and apparently I like to swear when waking up :( Despite the embarrassment on my end; the staff was still kind and I was able to leave shortly after. I have experienced no pain within the last thirty five hours. I am grateful to have had such a wonderful team, you all are great thank you once again!
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4.0 of 5
May 10th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 21st, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
October 20th, 2015
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5.0 of 5
August 15th, 2015
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4.0 of 5
July 21st, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
May 22nd, 2015
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2.3 of 5
September 23rd, 2014
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5.0 of 5
April 3rd, 2012
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 2nd, 2009
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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