Dr. Brian Peterson MD Patient Reviews

  • Otolaryngology Watertown, NY

Overall Rating

4.0
  • 11 patient ratings
  • 3 comments

3 Patient Reviews

  • Highly Satisfied
    64%
  • Satisfied
    9%
  • Neutral
    0%
  • Dissatisfied
    18%
  • Highly Dissatisfied
    9%
  • Wait Time 13 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

4.0 of 5
September 4th, 2015
Great doc, horrible secretary
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Peterson is a wonderful doctor. He was able to give me a diagnosis when no other doctor could. However, his front desk secretaries are horrible. Never kind or friendly, no compassion and she acts so annoyed when anyone comes in. I finally said something to her and all she could do was throw her hands up in the air. Dont expect a warm welcome from the front desk troll;)
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5.0 of 5
January 21st, 2015
I received professional care resulting in the result of my problem being resolved in regard to my right ear.
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2.0 of 5
August 14th, 2013
The doctor is excellent, but.....
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I would like to give, Dr. Peterson, 4 stars as he is an excellent doctor, BUT his nurse is condescending and opinionated and one of his staff is rude and likes to gossip where awaiting patients can overhear. I have overheard some very condescending remarks made to and about patients. I have no idea why, Dr. Peterson, keeps his nurse as I would imagine there have been more than one complaint against her. Perhaps people in great pain are afraid of complaining.....
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