Dr. Brian Richardson MD Patient Reviews

  • Urology Montgomery, AL

Overall Rating

3.5
  • 37 patient ratings
  • 3 comments

Last 12 months:

4.2 (+ 0.7)

37 Patient Reviews

  • Excellent
    38%
  • Great
    14%
  • Good
    22%
  • Poor
    5%
  • Bad
    22%
  • Friendly Staff
  • Promptness
  • Wait Time 17.5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

3.0 of 5
April 25th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
poor doctoring skills
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2.0 of 5
January 16th, 2017
People working the front desk are extremely rude, even before the patient says a word. Are extremely uncooperative and rude. When a patient calls the office, he/she is directed to their voice mail which would be ok if they would promptly return the call. Most of the time, They never
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
1. The individuals at the front desk are rude and disrespectful (even before a word is said). When a patient asks a question, they act and speak in an aggressive and uncooperative manner. 2. When calling to make an appointment or speak with a nurse, you are directed to their voice mail which would be ok if they returned your call. I have never received a call back until after 2 days. Most of the time, the call back never occurs. When talking with others, I've found that others have had the same or similar experiences and have changed to another doctor. I'm also looking for another urologist.
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5.0 of 5
November 30th, 2015
saw him one time and since he could see the whole kidney order another CT scan before he will call it. Top notch
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5.0 of 5
June 28th, 2017
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5.0 of 5
June 28th, 2017
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4.0 of 5
March 8th, 2017
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4.0 of 5
January 7th, 2017
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4.0 of 5
January 7th, 2017
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5.0 of 5
December 8th, 2016
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5.0 of 5
November 11th, 2016
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5.0 of 5
October 23rd, 2016
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5.0 of 5
August 15th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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