Overall Review

2.0
  • 14 patient ratings
  • 2 comments

Last 12 months:

2.7 (+ 0.7)

2 Patient Reviews

  • Highly Satisfied
    7%
  • Satisfied
    7%
  • Neutral
    14%
  • Dissatisfied
    21%
  • Highly Dissatisfied
    50%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 27 minutes

Showing 1 - 2 reviews

1.0 of 5
March 18th, 2016
Bad dr
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Crazy dr told me all my organs were failing I was to die soon, went to er I had a touch of bronchitis, almost gave my mother a heart attack
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2.0 of 5
May 4th, 2015
No Bedside Manner
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The only expectation I came into MedExpress with respect and access to information about my health condition. Dr. Brian Spinks was in a hurry to leave my room after my problem proved to be gynecological. Although this is "not his area of expertise" you would expect a family physician to be familiar with ailments of both sexes. This is the second time I have seen him over a span of two years. When I saw his name on the board, I should have walked out. I did not go into the exam room expecting him to prescribe me antibiotics, only a base level of respect and some information from his experiences with general ailments of the female anatomy. Despite Sprinks's D.O. training, I did not even receive any holistic advice for general health with my illness. I left very angry that I did not gain any new information or help in treatment.
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