Dr. Briggs Carroll MD Patient Reviews

Overall Review

3.8
  • 17 patient ratings
  • 5 reviews

Last 12 months:

2.0 (-1.8)

5 Patient Reviews

  • Highly Satisfied
    53%
  • Satisfied
    18%
  • Neutral
    0%
  • Dissatisfied
    12%
  • Highly Dissatisfied
    18%
  • Wait Time 17.1 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
July 7th, 2014
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had a lovely experience. One of the midwives-Carrie was particularly helpful. I would recommend this practice
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2.0 of 5
May 27th, 2011
Good Doctors - Awful Staff
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
If you can deal with billing and scheduling errors that the office staff will never acknowledge they have made and then proceed to put more energy into convincing you your wrong, this is the place for your children. Too bad - the docs are pretty good.
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1.0 of 5
May 27th, 2010
Check your charges...this doc double dips!!!!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My wife is a certified medical coder, who has taught Coding class as an adjunct professor. She challenged the extra charges on my son's account, but the office manager refused to budge or even research the charges. My wife provided documentation that the service we received was provided by a nurse and not the doctor. In fact, we did not see the doctor at all during the visit for immunizations. However, our bill had charges for the nurse administering the shots and a charge for seeing the doctor. The doctor charge is the one we are challenging. The office manager was completely unprofessional and has enough knowledge about medical coding to be dangerous. The office manager refused to let us see the doctor until we paid this additional charge, and, when my wife refused to pay the inappropriate charges, the office manager threatened to call the police if she did not leave the office. Dr. Carroll overheard the entire conversation and refused to intervene or even come out of his office. At this point, I'm not sure if he's gutless or clueless. I suggest you check what you are being charged for. If we had actually seen the doctor today, he would have received about $500.00 from our insurance. Instead, his office manager turned us away over $69.00 in fraudulent charges that are in violation of the doctors agreement with the insurance company. Smart move. She must be a financial adviser on the side. I hope she's a lawyer, because if Medicare or Medicaid patients were double billed the same way we were, the doctor has just committed fraud on a federal level.
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5.0 of 5
April 7th, 2010
Excellent
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Love Dr. Carroll! I was so disappointed, due to a change in insurance, when I had to leave the practice he was at after my first daughter was born. Fortunately, when searching for a new doctor a few years later, he had moved to a new practice I was considering (that my accepted my insurance). That was all it took for me to decide. He is thorough, caring, and approachable.
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5.0 of 5
December 3rd, 2009
Gerat Doc
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Love Dr. Carroll and the whole practice.
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