Browse Health
Family Practitioner, Primary Care Doctor
10 years of experience
Accepting new patients

Patient Reviews ? Write a Review

Overall Rating:
3.5
  • Currently 3.5 of 4 stars
Total Ratings

20

Total Reviews

2

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3 of 4 stars
Promptness:
  • Currently 2.5 of 4 stars
Courteous Staff:
  • Currently 2.75 of 4 stars
Accurate Diagnosis:
  • Currently 3.5 of 4 stars
Bedside Manner:
  • Currently 3.75 of 4 stars
Spends Time with Me:
  • Currently 3.5 of 4 stars
Follows Up After Visit:
  • Currently 3.25 of 4 stars
Average Wait: 30 minutes
Some ratings provided by Practice Fusion.
  • Currently 1 of 4 stars
 |  show details
Aug 13th, 2014

Dr Merritt is great, his staff is incompetent. His office manager Joy, leads them with being rude, doesn't listen, argues and is overall unpleasant. I am actually thinking of changing doctors because of the staff. You can't make an appointment with a live person, you leave a message, and don't get a call back in 24 hours, so you have to call again and get scolded. It took 6 weeks to get a referral to a specialist. Lab person isn't in the office half the time, so you go there after fasting to be told to go to another facility. It has been 4 days since i requested a refill with my pharmacy and they still haven't gotten approval. Signed a medical release in the office, but it was lost. Difficult to get to their office because of the rail construction, and bus stops move constantly so sometimes have to walk 1/2 mile to the office. It is really too bad that Dr. Merritt is such a good doctor and I have confidence in him, but after all the snafu's with his staff, I would not recommend going there, when they were in their other office, and had a different office manager, all the issues listed above never occurred. And I am shocked to see they are still accepting new patients, that doctor's office is way to busy to take more people on, it is evident that the quality of care isn't adequate as is. One hour wait is completely unacceptable.

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  • Currently 3 of 4 stars
 |  Excellent General Practitioner  |  show details
Feb 6th, 2012

He is very busy. Waits can be over 1 hr . He is very nice and dispenses medication quickly. His staff is excellent in person but over the phone or in writing you may be overlooked. No one has ever been disrespectful to anyone else. I have diabetes and it is taking years to address all the issues. He has so many patients you have to remind him of your situation each time after 2-3 months. Very slow going to making progress, but there is progress. He is great for the occasional cold and such and the area is safe. You would have to pay much more to find an excellent MD so for the cost he is a very good one. If you are knowledgeable and can make suggestions he is tolerant of this, too. Good Luck.

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