Dr. Bruce Allen MD Patient Reviews

  • General Surgery San Mateo, CA

Overall Rating

4.2
  • 5 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
    80%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    20%
  • Wait Time 56 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
April 29th, 2014
Misleading about his competence
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I suspect that for certain types of problems, Dr. Allen is quite competent. However, I myself had a terrible experience with him. I had confirmed with him that he was an appropriate doctor to see for my problem prior to scheduling my appointment. I was quoted $80-$220 for an office visit. He was a full 1 hour and 15 minutes(!!) late for the appointment. I even offered to come back another day, but his staff persuaded me to wait. When he finally came in the room, he spent 15 minutes telling me that he really was not familiar with some of the structures in the neck that I was describing(hyoid bone, thyroid cartilage...), and that there was nothing he could do for me. I was left with a lost afternoon and not a shred of advice or help. I can see being charged a 'level 1' appointment charge for the consult, but soon after, I received a bill for over and above the high end of the quoted amount. I am displeased with his lack of knowledge and honesty.
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