21 Patient Reviews
- Wait Time 8.7 minutes
- Easy Appointments
- Friendly Staff
- Fair and Accurate Diagnosis
- Bedside Manner
- Spends Time With Patients
- Appropriate Followup
Showing 1 - 12 reviews
On behalf of my entire team, thank you. We work hard to provide a caring and inclusive atmosphere. We are not perfect, but I keep pushing the team to do better, and they almost always find a way. We have been tinkering with the schedule, so hopefully, I will be able to see your children for sick visits most of the time. We will keep working on it.
Thank you for placing your trust in me. It is great to help my families through the rough parts of parenthood. Never doubt the "gut feeling" that tells you something is wrong. When you are worried, I need to investigate. Parenthood is a rough gig and it can be scary. I am happy that you have found my advise useful.
I am sorry that you feel I did not treat your child appropriately. I do not like to use medications if they are not necessary and can only go by what parents tell me. In the case of nasal congestion, I always recommend using nasal saline, positioning and humidified air to help. I use medications like Benadryl or the much longer lasting Zyrtec (cetirizine) as a trial, and only continue their use if a parent tells me they seem to help. I do not advise allergy testing until at least 6 mos of age and do not recommend it until after a year, as it is not terribly accurate until then and may make parents make life changes (saying giving away the family dog) that will not really help and could disrupt a childs environment. While I am not certain which patient or parent wrote this, I do remember having a very similar conversation in which I did state that seeing an ENT may help determine what was causing this. As this type of diagnosis can only be confirmed by evaluating the airway while the child is sedated (which has its own risks) and looking through a tube at the airway. Unless the child is having severe problems, the risk of the procedure outweighs the information it provides. In the condition described, called Laryngomalacia, where the airway cartilage is floppy, there are usually secondary signs such as seeing the sternal notch (where the collar bones come together) sink down with each breath, and not just nasal congestion (which would be a mild case in the extreme) . While only time can fix this problems, medicines such as Benadryl, can decrease how swollen the airway tissue is and make it less symptomatic. I do tell my parents to be wary of online information (as any one can say anything online) and do give the names of many websites that provide reliable, medically confirmed information. I am sorry that I disappointed your expectations. I am not perfect and do not always know the answer to every problem. I am happy that you have found a pediatrician in which you now feel confident. I certainly hope that this diagnosis is the correct one, because as your child grows, he will be less symptomatic.
Thank you so much. I appreciate these kind words. It is families like yours that keep me working so hard even when things get rough. When I am having a bad day, a family like yours reminds me of why I love this job, and keeps me going. Thank you again.
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