- Friendly Staff
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Have you seen Dr. Bruce Glassman?
September 10th, 2015If prompt, attentive and professionalism is what you seek, look elsewhere.
I was referred to Dr. Glassman through my primary physician. The front desk staff were professional and quick however, I waited an hour to see the doctor. I was greeted with a less than friendly bedside manner and, "What are you here for? after having completed paperwork and discussing with the nurse the reason for my visit (he obviously did not read the file). He was in and out in less than 5 minutes, no thorough questioning or analysis which would be expected for a new patient. The parking was terrible and entire facility leaves a lot to be desired.
January 26th, 2015
February 11th, 2014Worst Service Ever
February 6th, 2014Superb Business Man
First appointment with Dr Glassman resulted in treatment, but was the problem was misdiagnosed. It could be my fault. After telling him how rude I thought he was for my wait of just under two hours, he didn't listen to anything I said and needed to do a full body inspection. I was soon fully naked, gown in a ball at my feet, and the doc arguing about what my condition was. Second appointment was with another Dr old enough to be Dr Glassman's great great grandfather. He didn't let me finish a sentence, but took a biopsy which has done nothing but cause me problems. Third appointment was a follow-up with Dr Glassman who spent at least three minutes with me blurting out some verbal instructions and a prescription. The prescription was the best thing I received from him, but it didn't fully clear up my rash. Fourth appointment was another follow-up to see how I was doing. When I explained that I still have the problem, he told me that he wasn't going to worry about every lesion. The only good thing I have to say is that they were kind enough to check on me a day after I ended up in the ER. I fainted in their office while I was checking out after the biopsy and ended up in the ER for a few hours. I need to point out that this was no fault of theirs. Dr Glassman may be able to pack the patients in to keep his business going, but I'm in the process of looking for another doc. If you use him, I wish you better luck.
January 31st, 2013My favorite dermatologist
I've been going to Dr. Glassman for years! He is always careful and has never steered me wrong, even when advising self care regiments. He always cares about my concerns and has done impeccable work on the several surgeries that he has performed on me. Most of my family now sees Dr. Glassman, as well!
January 22nd, 2013
October 20th, 2011Don't judge the book by its cover!
I thought this was a well organized, professional office. The staff was helpful in explaining why my copayment was higher then it is for my primary care. The doctor was knowledgable and effcient. This place must have had a hugh overhaul judging by the previous comments!
August 24th, 2011Did the job, but treated me like a lepr
I have a special condition that is located around my genitalia. Immediately upon entering the room he seemed rushed, and once he found out where my condition was seemed annoyed, and put off that he had to treat it. It's a very embarresing to have to see a dr. for what I have, so you sort of need someone with some compassion..he had none. Terrible bedside manner, and far too busy for his patients. His waiting was extremely crowded and his appointments are over a month out. His staff is very courteous though.that was an upside
August 12th, 2011Not Happy
June 1st, 2011
My experience in Dr. Glassman's office was an excellent one! I first had to contact his office for a strange rash and needed to be seen rather quickly. The staff fit me in very quickly even though the next appt wasn't for a few weeks. Once in the office, understanding that I was a worrier, Dr. Glassman took a great deal of time making sure that all my questions were answered. I later returned for laser treatment and again had a terrific experience with the treatment as well as with Dr. Glassman. I highly recommend Dr. Glassman!
April 14th, 2011
January 18th, 2011
I have never actually had such outrage at a doctor. The first time I went to see him, I waited for over two hours. I complained to Glassman about this, and he gave me some line about emergencies, etc. Later, when I spoke with the staff at the front desk, they admitted this was a huge problem, every day, because Glassman triple books his patients. Glassman promised me my follow up visit would be much smoother, but after waiting an hour to be seen, I basically blew up. I was so livid, and told Glassman that it's clear he thinks his job is more important than mine. If I make an appt, I expect to be seen at a reasonable time. Hence, the term "appt." I said that in my job, if I was consistently two hours late to a meeting, I'd be fired...so yeah, I basically fired Glassman. He called and left voicemails to apologize. But I wasn't having it...
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