Overall Review

4.2
  • 18 patient ratings
  • 3 comments

Last 12 months:

4.5 (+ 0.3)

3 Patient Reviews

  • Highly Satisfied
    61%
  • Satisfied
    17%
  • Neutral
    6%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    6%
  • Wait Time 23 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

2.0 of 5
February 2nd, 2012
The doctor is fine. Office staff, not so much
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
They sent labs out of state without verifying insurance coverage, so we got socked with a $500 bill. Also, they say they'll do thing "today," but it doesn't get done. Very frustrating.
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1.0 of 5
November 29th, 2011
Poor follow up & Office staff disorganized & rude.
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Being in the healthcare field myself, I understand how difficult and demanding it can be. At the same time, I am not a person who typically complains about my experiences, but when it comes to patient care you better know what you are doing and follow-up. Ever heard of urine results taking over 2 weeks to come back from a lab? Me neither. Then getting the run-a-round and the promise of a call back that never comes. I should have listened to my family when they told me to go to UCLA to get this problem handled in the first place. Well now I am and next time you can bet I will.
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5.0 of 5
May 15th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great experience as far as vasectomy goes.
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