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Ratings and Reviews

14 Ratings with 3 Comments

  • Excellent
    9
  • Great
    1
  • Good
    3
  • Poor
    1
  • Bad
    0
  • Excellent
    9
  • Great
    1
  • Good
    3
  • Poor
    1
  • Bad
    0

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
14 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 14 Ratings with 3 Comments

3.0 Rating

March 22nd, 2016

Dr West appears very experienced and knowledgeable. While he answered our questions I felt he should have expanded more on the recommended surgery and what to expect (concerned parents don't know what to ask). Also the office staff that went over the details of the procedure was so rushed to get through everything we didn't get anything! Marking on a couple places on a paper does not ensure proper patient education. As someone in healthcare I would say that while the expertise may be there the communication is lacking. We are considering alternatives.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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5.0 Rating

November 29th, 2011

Wonderful

My two children and I have all seen Dr West over the years. He has done two surgeries on one child with success. He's the best doctor we've seen in Reno. Professional, kind and knowledgable. I'd recommend (and have) him to adults and children.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

May 17th, 2011

Best doc in town!

I love this doctor!!! When others couldn't help me or they gave me the wrong diagnosis, Dr. West pinpoints the issue and cures me every single time. He's AMAZING. I wish every doc were this good.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

December 19th, 2016

5.0 Rating

April 21st, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

April 23rd, 2015

3.7 Rating

February 5th, 2015

5.0 Rating

January 26th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.7 Rating

December 19th, 2014

2.3 Rating

November 24th, 2014

5.0 Rating

June 30th, 2014

5.0 Rating

March 4th, 2010

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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