Dr. Candace Shafer-Franks MD Patient Reviews

Overall Review

1.0
  • 2 patient ratings
  • 2 comments

2 Patient Reviews

  • Highly Satisfied
    0%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    100%
  • Fair and Accurate Diagnosis
  • Wait Time 35 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
January 19th, 2011
Do not use Dr. Shafer-Franks
Fair and Accurate Diagnosis
I was looking for a new Internist, so I went to see Dr. Shafer. She ordered blood work, which I have done many times in the past. It has ALWAYS been c ...
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1.0 of 5
January 12th, 2011
I hope this experience will stop people from using Dr. Shafer
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was looking for a new Internist, so I went to see Dr. Shafer. She ordered blood work, which I have done many times in the past. It has ALWAYS been covered under the $30 co-pay office visit. Dr. Shafer sent the blood to the Forrest City Medical Hospital instead of an independent lab like Quest Diagnostics or Labcorp. I received a bill for $712.70 for the lab work!I appealed to my insurance and sent a register letter to Dr. Shafer. I heard nothing back from Dr. Shafer and I was told by my insurance that it is my responsibility to find out where the doctor sends lab work.
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