Dr. Candace Shafer-Franks MD Patient Reviews

  • Pediatrics Forrest City, AR

Overall Rating

1.0
  • 2 patient ratings
  • 2 comments

2 Patient Reviews

  • Excellent
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  • Great
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  • Good
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  • Poor
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  • Bad
    100%
  • Fair and Accurate Diagnosis
  • Wait Time 35 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
January 19th, 2011
Do not use Dr. Shafer-Franks
Fair and Accurate Diagnosis
I was looking for a new Internist, so I went to see Dr. Shafer. She ordered blood work, which I have done many times in the past. It has ALWAYS been c ...
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1.0 of 5
January 12th, 2011
I hope this experience will stop people from using Dr. Shafer
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I was looking for a new Internist, so I went to see Dr. Shafer. She ordered blood work, which I have done many times in the past. It has ALWAYS been covered under the $30 co-pay office visit. Dr. Shafer sent the blood to the Forrest City Medical Hospital instead of an independent lab like Quest Diagnostics or Labcorp. I received a bill for $712.70 for the lab work!I appealed to my insurance and sent a register letter to Dr. Shafer. I heard nothing back from Dr. Shafer and I was told by my insurance that it is my responsibility to find out where the doctor sends lab work.
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