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Dr. Candace Shafer-Franks Is this you?

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Ratings and Reviews

2 Ratings with 2 Comments

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Quality Rating

Dissatisfied

Accurate Diagnosis
Friendly Staff
Promptness
Wait Time
35 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Easy Appointments

Showing 2 Ratings with 2 Comments

1.0 Rating

January 19th, 2011

Do not use Dr. Shafer-Franks

I was looking for a new Internist, so I went to see Dr. Shafer. She ordered blood work, which I have done many times in the past. It has ALWAYS been c ...

Accurate Diagnosis
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1.0 Rating

January 12th, 2011

I hope this experience will stop people from using Dr. Shafer

I was looking for a new Internist, so I went to see Dr. Shafer. She ordered blood work, which I have done many times in the past. It has ALWAYS been covered under the $30 co-pay office visit. Dr. Shafer sent the blood to the Forrest City Medical Hospital instead of an independent lab like Quest Diagnostics or Labcorp. I received a bill for $712.70 for the lab work!I appealed to my insurance and sent a register letter to Dr. Shafer. I heard nothing back from Dr. Shafer and I was told by my insurance that it is my responsibility to find out where the doctor sends lab work.

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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