Dr. Carabeth Russell MD Patient Reviews

  • Internal Medicine Knoxville, TN

Overall Rating

4.5
  • 12 patient ratings
  • 3 comments

Last 12 months:

4.7 (+ 0.2)

12 Patient Reviews

  • Excellent
    75%
  • Great
    17%
  • Good
    0%
  • Poor
    0%
  • Bad
    8%
  • Wait Time 13 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 12 reviews

4.0 of 5
April 2nd, 2013
Good but not great
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Pros - Dr. Russell is a great doctor and feel she uses her degree along with common sense. I think she cares and does seem to spend alot of time with you. Cons-She does seem to be out of the office alot, or at least when I need appointments. I always have to follow up with them after I have test done (which I don't feel is my job) and anytime I need to ask her nurse a question or leave a message, regardless of the urgency I have to wait at least 48 hours.
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5.0 of 5
March 25th, 2013
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Accurate diagnosis -- follow up, courteous staff
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1.0 of 5
April 19th, 2012
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Total Dysfunction. Prescribed antibiotic that made me break out... then doctor was unavailble for a week and a half after that to discuss. Scheduled for a CT scan, but never heard back - wrote down my number wrong. Scheduled CT exam, never received prep information in mail. CT scanned wrong body part... had to go back the next day for a second one. Called to tell me there was a "nodule" in my chest... when I asked where, the nurse replied, "I don't know, she didn't tell me."Asked to pick up my medical records (so I could leave the office)... received a call from one woman telling me that my records wouldn't be ready until the next day... 15 minutes later, I received another call from a completely different woman telling me that my records were ready for pick up. I have been strung along for 3 months by this office.
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5.0 of 5
May 31st, 2017
Professional and Caring
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 21st, 2017
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4.0 of 5
July 12th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
October 21st, 2015
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5.0 of 5
August 19th, 2015
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5.0 of 5
June 5th, 2015
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5.0 of 5
September 22nd, 2014

5.0 of 5
November 28th, 2011
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
September 26th, 2011
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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