Overall Review

3.6
  • 15 patient ratings
  • 4 comments

Last 12 months:

3.5 (-0.1)

4 Patient Reviews

  • Highly Satisfied
    53%
  • Satisfied
    7%
  • Neutral
    13%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    27%
  • Wait Time 51.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
February 26th, 2016
Find ANY other pediatricians office
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
r. Hsu himself, seems fine. Although we were always rushed out and never seen in a timely manner... every appointment took hours. Plus, as a first time mom, none of my concerns were ever meet and i could NEVER get an appointment when needed (only prescheduled months in advance for shots) they should not keep taking new patients if they can't satisfy the ones they have. The front office MA'S are rude and very unhelpful.
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1.0 of 5
November 18th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
Totally unacceptable rediculous office policy. You go to the office with a newborn baby 6 days old and have to wait over an hour. Staff is not friendly office manager is not in. Totallyunprofessional
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5.0 of 5
April 1st, 2014
never go to gold river pediatrics
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Ive been taking my kids there for 7 years dr hsu is wonderful but due to his office staff bein rude unpleasant,the wait time is , redicules the staff answering the appointment line is beyond rude just plain unproffessinal do to my experiences I will not take my kids back & I will strongly encourage my family & friends not to go there ever again,retrain your staff
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5.0 of 5
February 27th, 2013
Dr. Hsu
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
It's nice to have a doctor you can trust. I went to Dr. Hsu when I was a child, and now am lucky enough to bring my own daughter to see him.
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