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Dr. Carl Mills II Is this you?

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34 Ratings • 6 Comments

4.2
  • 21
  • 5
  • 3
  • 2
  • 3

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
39.2 min
Easy Appointments
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis

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Showing 12 of 34 Ratings

Five Stars

Posted on September 22nd, 2016

Dr Mills take the time & effort to render true urologic care to his patients

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Extremely Satisfied Patient

Posted on December 31st, 2013

I have been a patient of Dr. Mills for 13 years. I first went to Dr.Mills when I was about 3 months pregnant. I thought I was having problems with my pregnancy but actually had bladder tumors, & was diagnosed with Bladder Cancer. As you can imagine, it's difficult news to hear, let alone being pregnant on top of it. Dr. Mills, & his staff, especially Maritza his nurse, are incredible. They are personable, sensitive, professional, & I couldn't be happier. Dr. Mills was voted top urologist in the New Yorker three times for a reason. You might have to wait a long time in the waiting room because he is personable, patient, & will answer any question you might have without rushing you. If you have surgery, you see him before & after the surgery. My father has the same conditions that I do & has one of Dr. Mills associates for his doctor, he never sees his doctor. Maybe that's why he can be delayed because he is so incredible, & so professional. DEFINITELY WORTH THE WAIT!!! I had my first surgery 16 weeks pregnant, recently moved out of state & travel back to see Dr. Mills, because he IS that good!!

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Never met him

Posted on July 6th, 2013

To date I have had three appointments to try to see Dr Mills. On the first occasion I spent 20 - 30 mins filling out pages of paperwork only to find that they did not give me the correct information about referrals when I called to make the appointment. This meant another appointment was made for 3 weeks later. That time his office called to have me come in 3 hours earlier, then they cancelled. Can only assume that the golf course was calling. The third appointment was made and when I arrived within minutes of the appointed time, found that all the paperwork I had filled out the first time had to be done over as they did not keep it. After one hour wait I asked the receptionist what the expected wait time was, to find that it was another 45 - 60 mins. As a professional in the medical field I respect my clients and patients time and try to keep appointments to within 10 - 15 mins, If there is a further delay a courtesy phone call is made to give the client the option to reschedule, or explain the delay. Dr Mills does NOT seem to value his patients time given his track record of delays I have experienced. I was not the only person to give up and leave his office on this occasion.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
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One Star

Posted on June 30th, 2013

Dr. Mills is very rude and obnoxious.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on June 1st, 2012

He was totally rude and obnoxious

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on March 24th, 2010

HE SAVED MY LIFE ....CANT THANK HIM ENOUGH.. STILL BEING TREATED BY HIM HIS IS EXCELLENT.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 25th, 2017

Five Stars

Posted on May 23rd, 2017

Five Stars

Posted on March 7th, 2017

Five Stars

Posted on March 7th, 2017

Five Stars

Posted on February 19th, 2017

Four Stars

Posted on January 31st, 2017

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