Dr. Carl Smoot DO, FCCP Patient Reviews

  • Sleep Medicine Iron Mountain, MI

Overall Rating

4.0
  • 8 patient ratings
  • 2 comments

8 Patient Reviews

  • Excellent
    63%
  • Great
    0%
  • Good
    13%
  • Poor
    13%
  • Bad
    13%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 18.3 minutes

Showing 1 - 8 reviews

1.0 of 5
October 22nd, 2011
can stop seeing you at any time
Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
dtarted out good but he drops pt as he wants
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2.3 of 5
October 2nd, 2009
How not to choose a front-office staff.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Although Dr. Smoot is well-regarded professionally, he is not a warm person. During the time I was searching for a doctor to help treat my sleep problem several of his patients warned me that he could be "difficult" or "very particular" and one even said "people either like him or hate him". Because he is conveniently close as well as highly-trained, I chose him. I recently was fired from his practice due to an episode during which his reception area staff was rude, arbitrary, and mean. They even made me cry over a disagreement about how I was to go about obtaining a refill prescription for medicine the doctor prescribed for me. They even changed his prescription to suit their (incorrect) interpretation of the law concerning Class IV substances. They reduced the number of refills from 5 to 2 without speaking to the doctor, and made me come to the office in person to get the refill prescription. I never spoke to the doctor about this episode, but obviously his staff has decided that I am no longer welcome in his office. It seems shameful that such authoritarian and unsympathetic staffers are able to be such effective gatekeepers, and have so much influence over this doctor's practice.
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5.0 of 5
May 13th, 2016
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5.0 of 5
December 7th, 2015
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5.0 of 5
July 24th, 2015
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5.0 of 5
May 21st, 2011
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.7 of 5
May 5th, 2011
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
May 5th, 2010
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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