Dr. Carlos Hidalgo Jr MD Patient Reviews

Overall Rating

4.2
  • 21 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 0.8)

5 Patient Reviews

  • Highly Satisfied
    71%
  • Satisfied
    5%
  • Neutral
    5%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    10%
  • Wait Time 19.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
September 10th, 2015
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This guy is great
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Doctor's Response

Thank you!


5.0 of 5
April 6th, 2015
Dr. spends time with the patient
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Wow, this Dr. spends time with the patients. This office is extremely clean and they open until 6pm. Very convenient.
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Doctor's Response

Thank you, that's great to hear! We're pleased to know that our extended office hours meet your needs.


5.0 of 5
February 25th, 2015
Dr. Hidalgo answers the after-hours calls himself!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We just relocated form North Carolina to the area. We are very impressed with Dr. Hidalgo, we had to call after hours and within minutes, it was him who called us back, not an answering service or a nurse. On a side note....this office smells so nice! :)
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Doctor's Response

Thank you for choosing our practice as your new provider! We are happy to serve our patients as soon as we are able.


5.0 of 5
March 31st, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I loved this Dr. he is an excellent Pediatrician with an outstanding track record. I think he is 100 percent genuine, thoughtful, caring, courteous, and more than that accurate, and precise with his diagnosis, treatment, and his follow thru. However, I did not care for his condescending medical assistant, and the rudeness that the girls upfront portrayed. They had made fun of other patients that had called in, and those that had just exited the building. Just because someone is speaks English. Do Not assume that they Do Not know Spanish! You professional ethics, are substandard, and the Dr. is Epic...I find that very discerning! Advise for this brilliant Dr. get a new staff!
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Doctor's Response

I would like to apologize for the rude treatment you experienced from our employees. This unacceptable behavior in no way reflects the standards to which we hold our employees. I appreciate you bringing this matter to my attention and hope that you will give us a chance to make it up to you. Thank you for your understanding. We look forward to serving you in the future.


5.0 of 5
June 8th, 2011
The Best Pediatrician
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Hidalgo was recommended by another physician who brought his children to Dr. Hidalgo. He is absolutely the best pediatrician there is. He is caring, knowledgable, and takes plenty of time to discuss any issues your child may have. There is a heart connected to his brain, and luckily, he uses both.
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Doctor's Response

Thank you for the generous compliments, we are so happy to have helped.


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