- Friendly Staff
- Appropriate Followup
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Have you seen Dr. Carlos Manrique De Lara?
Posted on August 11th, 2017
Posted on August 11th, 2017
excellent customer services. everyone was laid back, fun and well informed. the process was very smooth. this has been the best investment of my life!! thabk you all!!!
Posted on August 11th, 2017
Great lasik procedure
Posted on June 24th, 2016
Dr. Manrique did my lasik procedure very quickly and I noticed instant results. Dr. Manrique and his staff are very nice and made my entire experience really good.
Posted on June 15th, 2016
Every time I walk into Manrique Custom Vision, I'm treated as a VIP!!! I've seen nothing but smiles & I can't say enough positive things about everyone here!!
Excellent surgeon and amazing customer service
Posted on June 14th, 2016
This is by far one of the best customer service experience I've had. It completely matches the results I got from my surgery. Dr. Manrique is friendly, thorough in his explanation and his staff made me feel at ease. Highly recommend him to my family.
So far very good...
Posted on June 1st, 2016
This was my visit before surgery. Staff is very friendly, they explained everything and answered all my questions. Haven't had surgery can't rate everything yet. Hopefully they will continue with 5 stars.
Posted on April 13th, 2016
I'm not one to write about reviews but I've been plotting on getting my eye sight corrected, I have visited few Dr.'s that do corrective vision from state to state and so far I narrow it down to 7 doctors, most don't print out there bad reviews due to publicity and disappointments on the results on eye surgery. My first day there was pleasant and professional however found it most costly than other places and there is a non-refund charge. I'm getting it done after 7 yrs in waiting and will post my results in 2 days. Oh "I'm getting the blend surgery". I'm near sighted and I would like to see with out my glasses again. One more thing all other Dr.'s have a free follow up visit after 12 months, which I will question on visits for reference.
Posted on April 2nd, 2016
Very friendly staff members especially on the day of the procedure. Dr. Manrique is very nice. I have had 3 people who are interested in the procedure.
Posted on January 16th, 2016
Posted on December 18th, 2015
The staff is friendly you get treated like a VIP, staff is very professional.The staff and Dr Manrique explain thoroughly what's going on and what's going to happen during and after surgery.
GET A SECOND OPINION ... Just cuz he does lots doesn't mean he's good - just good marketing
Posted on June 7th, 2015
It's easy getting in. However, BE CAREFUL. I had pretty bad vision going in and I was impressed upon by a technician to do the "Blended" Lasik procedure. Blended equals one eye is supposedly for up close work (reading, phone, etc) and the other is distance. HUGE FREAK'N mistake. I think I know why they do this ... cuz they will adjust the "close" eye for an additional $400 within 12 months of your procedure if you don't like it - just more money for them. Do I need glasses at all times anymore ... honestly, no. Do I still need glasses at other rather important times (like driving [especially at night], squinting while walking through grocery store reading aisle signs, squinting at 65" plasma TV trying to read the Cable Guide titles, etc etc etc, etc) .. oh snap, yeah I do need glasses. So I guess my procedure just let me get THINNER glasses but I still need them. Also my follow ups have been - Oh this is normal, don't worry you'll "heal" just fine, this will go away, this is normal ... I've never once seen Dr. Manrique during these follow ups. My last followup the MD doing the followup session that day mentioned "correction" but mumbled under her breath, and I quote, "Assuming there is enough tissue left ..." but Dr. Manrique would have to make that determination. The operation was interesting as well. I was the first one in that morning. They estimate 7-10 minutes on the table. Very true estimate ... didn't take long at all. The guy outside doing the patient prepping said "You'll feel only a slight amount of pressure on your eyes during the whole procedure. Some people literally feel nothing." When he (this is the only time I saw Dr. Manrique ..) started on my right eye I think he was trying to push my right eye through the back of my skull. Thank goodness they had put the pain drops in my eye before hand. I can't tell when how uncomfortable it was. I verbally had to complain and ask why so much pressure. He got snippy with me for complaining. When he did my left eye, guess what, he got the message and it was tolerable. No explanation, no apology, nothing. They took my picture with him after the procedure and quickly pushed me out the door for the next patient. So you won't meet with Dr. Manrique, you meet with his marketing people first, then a non-MD'ed technician, then a Dr. of some sort ONCE, then appointment specialist, then Dr. Manrique who does operation, then followups without Dr. Manrique. Being the Lasik Doctor for the sports industry in San Antonio doesn't mean anything compared to your vision and getting it done right.
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