Dr. Carlos Santana MD Patient Reviews

Overall Review

3.7
  • 7 patient ratings
  • 1 comment

Last 12 months:

4.0 (+ 0.3)

1 Patient Reviews

  • Highly Satisfied
    43%
  • Satisfied
    29%
  • Neutral
    0%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    14%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 10 minutes

Showing 1 - 1 review

1.0 of 5
February 24th, 2015
Dishonest Intake
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The department takes 3-months to make an appointment. USF cancelled mine twice so it took 9 months. Then Dr. Santana did not speak with me but gave me over to a "Sleep Disorder Fellow" who was not knowledgeable and interviewed me with a mindset to garner me as a patient. They prescribed new medication without explanation. This happened to me several years ago where a new psychiatrist wanted me to take Zyprexa with no information. I didn't and found another therapist --- and with the lawsuits on Zyprexa feel totally justified and will do the same trhing here. The Fellow did not inform me that he was not a psychiatrist for my appointment, and so I do not trust him or Dr. Santana. Even though this appointment took so long to secure, I will not work with them.
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