Dr. Carlos Silva MD Patient Reviews

  • Pulmonary Disease Norfolk, VA

Overall Rating

3.5
  • 20 patient ratings
  • 5 comments

Last 12 months:

3.1 (-0.4)

5 Patient Reviews

  • Highly Satisfied
    45%
  • Satisfied
    15%
  • Neutral
    5%
  • Dissatisfied
    15%
  • Highly Dissatisfied
    20%
  • Wait Time 24 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
May 10th, 2017
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Not one time did his staff take care of ordering my medications or testing as promised. I was told many excuses and in the end had to leave the practice due to their incompetent unprofessional staff.
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2.0 of 5
August 27th, 2014
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Silva does not spend time when you have questions about something. Every time I would ask a question he would give me an answer, but not answer my question. He seemed nice at first. Often he would tell me one thing and when I went back his staff would tell me something else. He does not know the policies and procedures of the office.
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4.0 of 5
September 24th, 2012
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
His receptionist appears to have an attitude. People are there because they are not healthy. It would be nice if they could show a little compassion.
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1.0 of 5
May 16th, 2011
the office has issues with its process
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
this office seems greedy. the doctor requires an office visit every three months to refill prescriptions even though it is not medically warranted. appointment cards don't mean that you have an appointment; the staff may not have entered the appointment into the system.
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5.0 of 5
January 19th, 2011
This is the dr. We prayed for...
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
A very caring and professional staff; from the receptionist to dr. Silva himself. Dr.Silva takes time with all his patients and explains things at their level making you feel special. He really knows his stuff an we have every confidence in him and feel blessed to have found him.
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