Dr. Carlos Vidalon MD Patient Reviews

Overall Review

2.0
  • 3 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
    0%
  • Satisfied
    33%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    67%
  • Wait Time 56 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
December 4th, 2013
The Staff and Wait Times will be the downfall of this Dr
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
It's a shame that Dr. Vidalon is a very caring doctor himself, since EVERYTHING else about his office is AWFUL. The staff is VERY rude, the turnover there is insane, I waited 2 1/2 hours my 1st visit just to sit in an exam room for another 30 minutes. My f/u visit I waited 1 1/2 hours only because I complained about the wait time. I had questions about my billing, I was told 10+ times over a few month span, that someone would call me back & nobody ever did. My billing situation was never handled because I was given inconsistent excuses such as their billing person died, then they said the person quit and the final person is hardly in the office. I've decided I will NEVER return and let it be known of how UNPROFESSIONAL and unorganized this place is. I gave this DR a chance twice ONLY because the Dr. himself was so great. It's not worth the headache! RUN! The people I spoke w/ that were extremely RUDE a& UNHELPFUL were Kaleeah. His staff & wait time will cause him to lose many patients!
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