Dr. Carmel Kelly MD Patient Reviews

  • Family Medicine Randolph, MA

Overall Rating

4.4
  • 19 patient ratings
  • 5 comments

Last 12 months:

4.5 (+ 0.1)

5 Patient Reviews

  • Highly Satisfied
    79%
  • Satisfied
    5%
  • Neutral
    0%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    5%
  • Wait Time 32 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
May 27th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Have been a patient of Dr. Kelly for 20 plus years, and would not consider relocating. She has become a friend and caring partner in my family's health care. She is accurate, compassionate, and best of all extremely intelligent.
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2.0 of 5
May 1st, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kelly is very condescending and the front desk staff is rude. Wait time is ridiculous.
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5.0 of 5
January 26th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kelly is the very best.
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1.0 of 5
January 7th, 2014
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kelly kept me waiting on average 45 minutes to an hour on my three visits to her office. After that I switched to a new doctor. I requested an MRI from her and she refused to order it, she said, "Your x-rays show you are loaded with arthritis, so no need for an MRI". My new doctor ordered the MRI immediately. She was rude and condescending and didn't listen to my concerns. I would not recommend her to any human being. She was the worst doctor I have ever had contact with.
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2.0 of 5
March 26th, 2013
VERY Rude Receptionist
Wait time
56 minutes
Friendly Staff
The receptionist "Kathy" I believe is her name was shockingly rude and talked to me as if I was stupid
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