Dr. Carmen Fotso MD Patient Reviews

  • Family Medicine East Dundee, IL

Overall Rating

4.5
  • 30 patient ratings
  • 6 comments

Last 12 months:

3.8 (-0.7)

6 Patient Reviews

  • Highly Satisfied
    80%
  • Satisfied
    10%
  • Neutral
    0%
  • Dissatisfied
    3%
  • Highly Dissatisfied
    7%
  • Wait Time 18.1 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

1.0 of 5
January 12th, 2017
The staff is horrible
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I've been dr fasto patient for years I've seen a lot of changes not in a good way. The staff is rude never willing to help or go above to help. I have to call them multiple times and it's annoying having to deal with this after each visit medication is never called in it's hard enough dealing with a sick child. On my day off as I type I'm waiting for this office to open so that they can fax records yes switching office my kids deserve better as for me I hardly go to the dr but am searching for a new pcp.
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5.0 of 5
October 12th, 2016
Teacher
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Quality care!
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1.0 of 5
May 12th, 2016
Not impressed
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
No follow up with the doctor, no questions answered and the staff seemed very clueless as to anything that was happening and gave out incorrect information on more than one occasion
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5.0 of 5
October 4th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The best Doctor! The only thing I do not like is the person that answers the phone she can be mean!
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5.0 of 5
January 26th, 2013
Patient
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Clean office. Knowledgeable and courteous staff. Compassionate physician.
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5.0 of 5
April 27th, 2009
First Impressions Speak Volumes :)
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I met Dr. Fotso last week and she was fantastic! She was professional, friendly, and very warm. What I loved most about her is that she showed she was human, not just a doctor in a labcoat. I will be switching doctors permanently as she seems to be quite top notch.
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