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Dr. Carol Kotzan Is this you?

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COPD

COPD

Get the facts about chronic obstructive pulmonary disease (COPD), including symptoms and complications.

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Ratings and Reviews

10 Ratings with 4 Comments

  • Excellent
    5
  • Great
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  • Good
    1
  • Poor
    2
  • Bad
    2
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
42.6 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 10 Ratings with 4 Comments

5.0 Rating

June 28th, 2017

Patients care is her first priority

Dr. Kotzan takes her time with every patient and remembers you when you come back. Very professional and polite.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

September 25th, 2015

Once was enough

After my first office visit I knew I would never return simply due to lack of any communication between us. It was a list of questions and especially since my explanation of benefits showed a double billing for two office exams on the same day and when I called the insurance company they said what the two exams were and the second one never happened. The insurance rep. said it was paid and I said that's not the point I'm calling because I want you to know she double billed you the second billed exam never occurred at that single appointment. It was disappointing to hear them say there's nothing left to do?

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.0 Rating

May 22nd, 2015

2-1/4 hour wait with no mention of it when she greeted me. Exam was nothing more than reading my records from her laptop it was more like an interrogation. Very unresponsive person

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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2.3 Rating

February 3rd, 2014

Waste of time.

I waited nearly 90 minutes to see the doctor and I was the only one in the office. The doctor nor staff ever came by to say the doctor was running late or there was an emergency. It's rude to make people wait this long with no explanation. I would not recommend if you value your time.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 5th, 2016

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

June 26th, 2016

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

December 22nd, 2015

1.0 Rating

September 1st, 2015

2.0 Rating

July 30th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

February 24th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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