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Worthless staff. Their only competence is writing phony reviews on this website. Believe me this place is a 1.
At first I really liked dr. fleener. She'd taken time with us and seemed very nice, as did her staff. We've been with her over a yr and have recently switched. They NEVER returned a single phone call I made to them in the past yr 1/2. My first issue. 2nd-the staff has been very rude the past few months. No clue why. No excuse. The wait time varies between 30 mins-an hour for a quick med check. When we went to switch pedi's I had to call them after two weeks so my son could get his med check with the new pedi. Again, the lady was rude and short with me. I had to call AGAIN today, because the medical records are incorrect!? It states my son is on *x*mg, or it says the name of the med but no mg, they upped his meds to "**" mg. No where on this does it state the change. the only record of being on "**"mg was last MONTH.. he was switched almost a YEAR ago and they've either written "*"mg, or the med with NO mg listed. The lady rudely told me that on THEIR records it shows he was switched almost a year ago, and continued to repeat "**" mg, "**" mg.. get real.. I'm LOOKING at the records lady!? Kind of hard to lie about this when I have copies! I'm so glad we switched. SO glad. Fleener and her staff clearly don't care about quality of their records. They totally screwed our sons up in this case. I'd never recommend her. Thankfully the new pedi and his nurse worked with us and have helped to solve this issue though.
Awful! Stay away! Rude! lied to my face when asked for info on vaccines (found out from her daughter they are required to have it) basically told me I do not need to know what is in it because I don't have a degree in biochemistry. could go on and on about other stuff but I would be here all day typing..
Fleener is very smart. She appears to really like her job and children. her staff on the other hand are unprofessional, rude, inconsiderate, not helpful, unethical, and generally horrible at their jobs.
Staff are always friendly and professional. . My children have been patients here for over 15 years. I've always been able to be seen the same day if needed. We are really fond of Dr. Fleener
Dr. Fleener was wonderful!! My wait wasn't to bad about 10 minutes in the waiting room and then 5 in the exam room. Dr. Fleener made it a quick visit and hit her diagnosis right on the head! My little guy was feeling better the next day! Thank you Dr. Fleener for pushing bad your bad reviews and giving wonderful service!
Absolutely live taking my 7 month old daughter to Dr fleener, had a bad experience with her first pediatrician, she took my daughter on as a new patient. My child loves her and her daughter (who is also a doctor there as well). Won't be going anywhere else. Office staff is courteous, and Dr fleener is just phenominal.
I have been taking my children to Sarasota Children's Clinic for years, one of which is now 19 years old and she still doesn't want to go to another doctor. I trust them and they have helped me in so many ways. I completely recommend them to everyone.
Dr. Fleener has been treating my children for many years. The staff is prompt, courteous, and knowledgeable. I have always been given an appointment within 24 hours. The providers all work together and have always given me clear and concise information.
Sarasota children's clinic is a great place to take my daughter. The doctors here are patient and extremely considerate when it comes to taking care of my daughter . My daughter is 2 months old and they have been terrific with her care. The pediatricians treat my daughter and myself with respect. Carola and Barbara Fleener are fantastic doctors. My husband and I could not be happier with our choice in doctors.
She is so rude, so unprofessional, so sarcastic that I couldn't believe she still has clients. Our experience was so bad that even one star is a lot. Run away from her she is not worth it
OMG. I read all reviews here and I decide go with her anyway to see whay happen, and OMG she was super rude with my kid like if she doesn't like kids,and she didn't explain why he was sick, she just said he will be better in 2 weeks, just wait, no medicine,np nothing, I was so mad to this old lady, I don't recommend her.
Dr. Fleener is a bulldog - she will stop at nothing to help your child! She has been taking care of my daughter for 12 years. Just before high school, My daughter got extremely suddenly ill and we were referred to Dr. Fleener by our primary care who did not feel they had the ability to handle the case. Dr. Fleener pulled out all the stops and got us referrals to specialists as necessary right away, including All Children's in St. Petersburg. My daughter was finally diagnosed with gastroparesis and was homebound for 10 years. Dr. Fleener was my rock and her rock and coordinated with various specialists regarding my daughter's gastrointestinal, renal and gyn problems over these 12 years. Her resources are vast and knowledgeable. She followed up consistently and called to find out the results of an appointment and just to see how my daughter was doing. How often does your doctor follow up with you?? We did not always agree - I can be a stubborn mom - but I have never seen a doctor fight for her patients like Dr. Fleener. She can be brutally honest, but she always has the child's best interest at heart. You will never, ever find a better pediatrician or doctor, for that matter. If there were more stars to give, I would have have given them without hesitation.
Each time I have visited this office the wait time has been very long (upwards of an hour). In addition, the waiting room is small and cramped and the exam rooms are way too small. The doctor was abrupt and condescending. The impression she gave me was that I was bothering her, she thought my child was "faking it" and thought I was an idiot. To establish my children with her I had to have complete physicals on both my children. They put all 3 of us in one tiny room and had both children undress and put on gowns. My children (9 year old boy and 11 year old girl) were mortified to have to undress in front of each other! The doctor proceeded to exam them together (including very private/personal issues) in front of each other and me. All in all a nightmare.
I would DEFINITELY not recommend this pediatrician and will not be returning. Dr. Fleener is rude and unprofessional with absolutely no bed side manner. Stay away from this doctor.
I'm not sure that Dr Fleener realizes she is a pediatrician. She expresses concern about my daughters weight which is fine, however it was the way she communicated it to my daughter. The first visit she said "You're overweight and you need to lose 20lbs." The most recent visit today 4 months later she said "what's going on you still haven't lost the 20 lbs and you gained 1!?" I'm an adult and that would've made me feel pretty bad, but imagine at the very fragile age of 13 being told that? In addition to making the weight comments she asked my daughter if she was pregnant because she was complaining of nausea related to what we thought was the flu! What is the lady doing working in a field where she deals with children/teens?!
I have worked in the medical field and have had exposure to many professionals and specifically pediatricians. This doctor was referred to me and I am so disappointed. She cares more about her manicure than her patients. She has no interest in treating- only in racking up ins reimubursement without getting her hands dirty. She has a great nurse practitioner but the rest of the office is incompetent and off-putting. She is an inch away from malpractice. Find a doctor who has a clue- she is terrible. My child was scared out of her mind from this woman and it turned out she was way off with her diagnosis. Her nurses are about 12 years old. Most do not speak English. A total joke.
Overall great experience. Staff was warm and thoughtful. Doctor was exactly what we were looking for.
I have been taking my family to Dr. Fleener's office for nearly 19 years. I drive 45 minutes to take my children to her practice. She has brought my children through hernia's , a kidney dysfunction, scoliosis, allergic reactions and even a bead in one child's ear. Her dedication is evident in the time she takes after the visit to check-in on the patients after the fact.I highly recommend her.
Dr. Fleener has taken very good care of my girls for 7 years. Her office staff is friendly and inviting.
for many years my children have been patients of dr .fleener thelargest and has 13 year and i am very grateful for his good work with the team that surrounds the nurse especially Iris Morales for being so patient an loving with children, right now my daughter is finishing a plan to Dr.antiviotico and had the patience of very day to give te medicine to my child,with this comment.let them know that their children can not be in better hands than a good doctor as carola fleener .mi opinion is that we should go visit a doctor which is to please,but to get a good diagnosis thank you very much for your help,patience,love.
I have been a client of The Sarasota Children's Clinic and Dr Fleener for over 23 years. I have four children and all of them have attended her office. I have always found both Dr. Fleener and her staff helpful and pleasant. This very busy clinic is run in a clean, healthy, professional manner. Dr. Fleener is the type of Doctor who will go the extra mile for her patients as I found out when my daughter needed a small operation at three months of age. She organized her staff to support my fight with insurance companies and medicaid to get me the pediatric surgeon I felt comfortable with. Dr. Fleener is an excellent asset to our community and I and my family are grateful for her knowledge, quick diagnosis and for her choosing Sarasota in which to operate her clinic. Many of her staff have been with her as long as I have been going there, testament to a great working environment. A happy grateful client
She thought she can belittle me and lecture me. Instead of doing her job as a pdiatrician, she felt she had to get in my face and talk over me because I mentioned to her that I did research on my child's "condition", and appaently according to her, I was wrong because her collegue is the genius in the medical industry. She comes off very cold. She might be a good doctor but she needs to learn some manners.
Dr. Fleener has been seeing my daughter sense birth. She seemed very nice till we had a problem and needed some answers. She was rude and very closed minded to what I was trying to tell her. This is our first child and we were not sure what to do. Dr. Fleener said "don't worry about it will pass." 24 hours later my daughter was in the ER getting surgery!!! Dr. Fleener is a danger to your family and you would be ill advised to see her.
she still doesnt know who my child after a year and a half. also she answers NONE of my questions regarding my childs health. she walks in and says my instinct is this after litteraly only a minute of looking at my daughter and walks out with out giving us any time to ask her about what to do or even what it is and how bad it is. then a week later we go in for a standerd visit and she doesnt remember what she said it was by looking at it the second time. she had to look in her notes to see what she even THOUGHT it was. and still on that visit gave me no answers to my questions about the sickness. very disapointed. i may be a young mother but i am no idiot. i refuse to bring my child back to that cold rude peice of work.
she is awsome with my babys i love the Staff i dont have to wait long ,i can make appoiment for the same day and they dont have any problem with that ,I will not change her for nothing i trust her and she treat us like family not a pacient ,both of then Lisa is great too the nurses are even better i dont have nothing negative to said i will stay with them till my kids grow ....
After having a traumatic brain injury, my child needed exceptional care and Dr. Fleener helped is through this trying time and gave us a lot of valuable information. Thank you for helping our family-we will never forget it!
I can't thank Dr. Fleener and her staff enough for all of their support and help during some of the hardest times in our lives. She is the most compassionate and knowledgeable physician that you can have when your child is CRITICALLY ill. She may not communicate every detail of medical jargon like some docs try to which I think may be frustrating for some people but rest assured she is brilliant and saved my child.
No bedside manner at all. Does not narrate any care simply pushes the children down and exposes them. My children were frightened. I was shocked at the rude behavior. In one year of being with this DR. My children saw the nurse practioner a few times but just recently met the DR. for a well check. I will NEVER go back!Stay FAR FAR away!!!!After being brought to Fleener for many episodes of wheezing and being told she had a virus wach time, I looked for help elsewhere in the form of a new pediatrician. Guess what...its asthma and my daughter now has to be on nebs 3 times a day for letting it go so long untreated. Please protect your children from her!!!
I am NOT impressed with Dr. Fleener. I have had many run-ins with her and have been disrespected by her on many levels. I would never recommend her as someone you should use, in fact I would say stay FAR FAR AWAY! I have been given false diagnosis by the LPN in the office and have gotten into screaming matches with Dr. Fleener over it. She has a standard form that she uses for every child and simply checks off a box that you are supposed to read and interoperate yourself as to how your child should be cared for if they are sick. She does not like to be asked questions and believes that she is above everyone.
Everyone in this office is exceptionally nice and professional except for the most disrespectful and unpatient doctor I've ever seen. She has no way with children, is rough and nasty. Talks down to a parent like he/she is nobody. She tells you to feed your kids ice cream before bed so they can gain weight. Not all kids have to be chubby in order to be healthy. Lead by example Ms. Fleener, you're not in the greatest shape!Looking for a new doc now.On the other hand, Lisa, the nurse practitioner, is very proffesional,great with children and has the knowledge needed as a doctor. Great attitude and asset to this office.
The office staff here are wonderful. I love the PAs and nurses. They listen and diagnose and return calls and seem to really care about the kids I treat. I do not like Dr. Fleener. She is brusque with me and treats me poorly as a single working mother. My child does not like going to see her. Exams are not thorough and she gives up if my child is being difficult (which they do at two). She has never asked me if I have any questions about anything and speaks at me rather than to me.
This woman has no bedside manner, frightens children and parents, has apparently not kept up to date on modern medicine and throws antibiotics(amoxicillan for everything) at children without cultures or apparent need. No wonder MRSA is epidemic in Sarasota hospitals with this type of medicine being practiced on children.Unfortunately medicaid doesn't supply many good physicians under their awful HMO plans. It is truly a nightmare getting proper care for a sick child in Florida on medicaid.
I wouldn't recommend Dr. Fleener to anybody! She is very mean to her patients and their parents.She created fear in my 3 year old daughter so she is really scared of doctors now.Dr. Fleener has no patience at all. My 3 year old wouldn't cooperate to well and was very scared of being at the doctor's office so she was crying and instead of comforting her Dr. Fleener was very mean to her and showed no sign of caring and was almost screaming at het to stop crying.She seemed very annoyed and scared my daughter even more. When examining my little girl she was far from being gentle and was even squeezing her arms and legs. She would spend enough time with us or even answer any questions we had instead she just wanted to get us out of her way and showed us how her attitude. We always have very bad experience with her, she is the worst pediatrician I've ever seen!!!!!!!!! This was the second time this had happen to us so every time we go for an appointment we request to see the practitioner Lisa- she is awesome- what a lovely a carrying person!Other then that the rest of the staff was very friendly and getting a vaccination shot was less stressful for my child then seeing Dr. Fleener.
All I can say about my experiences with Dr.Fleener is that they were very pleasant. They were very quick in getting me in, even though I did not have an appointment. She was also very informing as well as on point. My child was also recieved very well by the pleasant staff. I recommend anyone with their children. I absolutely loved my experiences there:)
Dr. Fleener and her staff are very professional and truly care about their patients.
Fleener's office is without doubt the best pediatric office in twon. It has a wonderful team that really cares about the health of all patients. Convenient schedules, Answers service calls 24 hours a day, every day of the year. and most importantly the highest quality medical care for their patients. Thank God for good offices like this and thanks to Sarasota childrens clinic for being there for our family.
My experience in taking my kids to Dr.Fleeners was amazing. She's a very professional , trustworthy, and detailed person. She answers all my questions and I leave the office with no doubts. I know my kids are in great hands and her diagnoses are highly accurate.What makes her the best Doctor,are qualities such as Honesty, friendliness, and very caring. I am so glad that my children have a Doctor like her. She met all my expectations ,I would highly recommend her to anyone!Thank You Dr.Fleener
This Is a great place to take your kids, it has a great staff working in there, and accept every patient that need medical service, from visitors patiens all the way to the hispanic community are welcome in Dr. Fleener affice,Including me as a patient I had received a good medical attention, and easy to feel relax to know that you would not leave that office with out any question and a exellent service.It has the most cleaner and enjoyble waiting room area with video games all as movies for the little ones, and the best part is the stickers :) and little surprises patients get for been brave and easy to work with.Thank You for the service Dr. Fleener and keep going nobody treat patients like you do.
Dr. Fleener has taken care of my family and friends for 20 years. She has seen us through bad accidents, hospitalizations and the ordinary childhood illnesses. I have referred out-of-town friends and they've been so impressed with her care and knowledge. She is tenacious in finding a child's problem and getting it treated. She's the BEST!
Dr. Fleener and the staff are wonderful. They are always there for me, even after hours. I know I can call at any time day or night and I wouldn't be bothering her. She was a life savior when I had my first child. I even called her in the middle of the night with my colicky child and she was there for me without seeming like I bothered her. I can always be seen at a moments notice with a sick child. She is very thorough and will make sure she or her staff calls to check on you when you have a very sick child. Kudos to Dr. Fleener and the wonderful caring staff.
Very nice office, caring Doctor and staff.Felt comfortable in this office.Liked the separate room for well children.
I have seen on a regular basis that she goes above and beyond the call of duty. She will go to the ends of the earth for any child. She is a good woman, mother and physician.
We have been seeing Dr. Fleener for 8 years, and have been very satisfied with our experiences in & with the office. Two years ago when we had our 7th child Dr. Fleener and her staff showed us just how much they cared. He was born very sick and spent almost 7 weeks at ACH. Dr. Fleener and her staff spent countless hours on the phone with the doctors at ACH and checking in with us. ( Not only while he was up there, but after we came home ) from getting authorizations from our insurance to reassuring me on countless matters and everything in-between! After we were able to come home, she answered ALL of my questions and concerns. ( i never felt like I was bothering her or that my questions were stupid, she always patiently answered them ) They have, in our opinion, gone above and beyond what most pediatricians would. I have recommended her office to several of my friends and will continue to do so.
Wonderful experience! Dr. Fleener and her staff were so friendly and helpful. I had an issue with my insurance and instead of telling me I had to leave and come back they were nice enough to help fix it for me. It's really nice to get that kind of compassion, especially when your child is sick and needs to be seen by the doctor. Dr. Fleener gave me alot of usefull information to help my child. Thank you to all of you at Dr. Fleener's office.
I can't say enough to express my gratitude to Dr. Fleener. She has been there for my children and me for everything! She has even seen one of my children late at night when he was sick. She goes beyond her duties to see that my children are well and offers help beyond the norm. I would reccomend this doctor to everyone. She is honest, dependable, knowledgable, and a straight to the point doctor. She was even available to my oldest during her lunch when an emergency situation happened. She will do everything she can to give the best possible care to all children and I am grateful to have such an exceptional doctor for my children. Her staff is also wonderful! It is very comforting to know that my children are in her care and she will do everything possible to make sure they are well. They always feel very special when they are in her office! Thank you for being there for me and my kids all these years!
I would drive one hundred million miles and wait an eternity just to have my kids seen by Doctor Fleener. A great doctor who really cares.
Super awesome job with my kids, thanks you so much!
I am an RN with over 32 yrs experience, 21 I have had the pleasure of Dr. Fleener and her staff caring for my children. They assisted me in getting baby formula when I had no money, always took time to explain, coordinated care and made sure needs of my children were met, always worked me in at last minute when children were ill. It is hard to find compassion in today's medical world, but it exists at SRQ Children's clinic thru Dr. Fleener. I entrust the lives of my children to her. Being a medical professional myself and very particular I give her 'Best of the best' rating.