Endocrinologists
28 years of experience
Video profile
Accepting new patients
Fenway - Kenmore - Audubon Circle - Longwood
Brigham & Women's Hospital
221 Longwood Ave
Boston, MA 02115
617-732-5666
Locations and availability (3)

Patient Reviews ?

Overall Rating:
3.5
  • Currently 3.5 of 4 stars
Total Ratings

3

Total Reviews

1

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 1 of 4 stars
Promptness:
  • Currently 3 of 4 stars
Courteous Staff:
  • Currently 1 of 4 stars
Accurate Diagnosis:
  • Currently 3 of 4 stars
Bedside Manner:
  • Currently 4 of 4 stars
Spends Time with Me:
  • Currently 4 of 4 stars
Follows Up After Visit:
  • Currently 1 of 4 stars
Average Wait: 20 minutes
  • Currently 2 of 4 stars
 |  Most unprofessional office staff  |  show details
Aug 2nd, 2012

I have never dealt with an office staff that is so completely inept. On hold for over two hours (multiple occasions), rude on the phone, never return phone calls (even doctor to doctor office), frequently cancels appointments at the last minute. It also took over one month to get lab results and phone calls to higher authorities to receive them. It's impossible to be a patient with such a poor staff. As for Dr. Becker, she's just ok and I would be "ok" with her if it wasn't for her staff. I'm moving on.