Dr. Carolyn Ross MD Patient Reviews

  • Addiction Medicine Denver, CO

Overall Rating

3.1
  • 9 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 1.9)

9 Patient Reviews

  • Excellent
    44%
  • Great
    0%
  • Good
    11%
  • Poor
    0%
  • Bad
    44%
  • Friendly Staff
  • Promptness
  • Wait Time 16.7 minutes
  • Appropriate Followup
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Spends Time With Patients

Showing 1 - 9 reviews

5.0 of 5
May 6th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Have found her to be available when I had a crisis. She is always honest and direct while also being supportive and caring.
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5.0 of 5
February 21st, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very efficient and knowledgable.
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1.0 of 5
May 14th, 2014
Cold, Condescending, Unhelpful Thief
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Carolyn C. Ross, as previous reviews have indicated, is cold and unprofessional. This initially did not bother me as I was only going to her for my prescriptions, but lately she has been making me feel so awful that I am going to have to find a new psychiatrist. It baffles me that there are people who work in the mental health field who can be so insensitive to those who struggle with mental illness. Not only does she talk down to me, act like my questions are stupid, and roll her eyes whenever I tell her that my issues are getting worse... but she has, on multiple occasions, made follow-up appointments for me and then NOT provided me with a new prescription on the date. "Oh, you're not out of pills yet. That will be $25 just for coming in and staring at me." Um, what? Oh, and she's even admitted that she doesn't like what she does. I wish I'd read the reviews before I signed up with her. Her receptionist is very nice, and that's about it.
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1.0 of 5
July 29th, 2011
Very dissapointing
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
I am very dissapointed with Doctor Ross's lack of professionalism. First of all, she advertises that she will spend an hour to an hour and a half with new patients, but she only met with me for 30 minutes. She was not receptive to my questions; in fact, she was offended that I had questions and she even told me to look my questions up online. The only suggestion she made was to take st. john's wart, which she then tried to sell to me. I felt that her manner was cold and lacked compassion. I experienced none of the dialectical therapy she claims to provide. I would not recommend Dr. Carolyn Ross.
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Doctor's Response

All appointments range from 30 minutes to 1 hour depending on needs based on the diagnosis. I offer supplements in my office ONLY as a convenience to patients. I am open to addressing any complaints with patients directly. If dialectical behavioral therapy is requested I do provide.


5.0 of 5
January 3rd, 2017
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1.0 of 5
February 10th, 2016
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1.0 of 5
October 14th, 2015
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3.7 of 5
December 4th, 2014
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5.0 of 5
June 5th, 2014
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